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Senior It Program Manager, Infrastrucrture Platform Services

We anticipate the application window for this opening will close on - 5 Jun 2026At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.<h1>About the Role</h1>The Leader of Infrastructure Platform Services is responsible for the strategy, reliability, security, and operational excellence of the company’s core digital infrastructure. This role leads the teams that design, operate, and continuously improve private cloud hosting, datacenter services, and core infrastructure services that underpin all digital products and business operations. The role ensures highly available, scalable, and resilient platforms through modern Site Reliability Engineering (SRE) practices, strong security controls, and proactive observability. As a foundational digital leader, this position partners closely with Security, Cloud, Product, and Enterprise Architecture teams to enable business growth while maintaining stability, compliance, and cost efficiency.Key ResponsibilitiesResponsibilities may include the following and other duties may be assigned.Platform & Infrastructure Leadership<ul><li>Own the end-to-end strategy and operations for private cloud hosting and datacenter environments, including compute, storage, and virtualization platforms</li><li>Lead capacity planning, performance engineering, and scalability initiatives to meet current and future business demands</li><li>Establish and operate resilience, backup, and disaster recovery strategies aligned to business continuity requirements</li></ul> Reliability & Engineering Excellence<ul><li>Implement and mature Site Reliability Engineering (SRE) practices, including SLIs, SLOs, error budgets, and incident management</li><li>Drive automation, standardization, and infrastructure-as-code to improve reliability, speed, and operational efficiency</li><li>Lead post-incident reviews and continuous improvement programs focused on reducing risk and improving service availability</li></ul> Core Infrastructure Services<ul><li>Own enterprise core services including internal and external DNS, domain portfolio management, and SSL certificate lifecycle management</li><li>Ensure secure, reliable managed file transfer services for internal and external business use cases</li></ul>Observability & Operations<ul><li>Establish comprehensive monitoring, logging, and alerting across infrastructure and identity platforms</li><li>Ensure proactive detection of performance, availability, and security issues through modern observability tooling</li><li>Define and report on operational KPIs, SLAs, and XLAs to executive stakeholders</li></ul> Security, Risk & Compliance<ul><li>Partner with Cybersecurity and Risk teams to ensure platforms meet security, regulatory, and compliance requirements</li><li>Reduce operational and cyber risk through strong controls, access governance, and secure platform design</li><li>Support audits, regulatory reviews, and risk assessments related to infrastructure and identity services</li></ul> Financial & Vendor Management<ul><li>Own operational budgets, cost optimization initiatives, and vendor relationships for private cloud, datacenter, and core services</li><li>Drive transparency and financial discipline through capacity forecasting, cost modeling, and vendor performance management</li></ul> Leadership & Talent Development<ul><li>Build, lead, and develop high-performing infrastructure and SRE teams</li><li>Foster a culture of accountability, engineering excellence, and continuous learning</li><li>Establish clear career paths, skill development plans, and succession strategies</li></ul> Required QualificationsRequires a Bachelors degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.Preferred Qualifications<ul><li>10+ years of experience in infrastructure, platform, or reliability engineering leadership roles</li><li>Proven experience operating private cloud, datacenter, and enterprise identity platforms at scale</li><li>Strong background in SRE, high-availability architectures, and disaster recovery</li><li>Experience with DNS, SSL certificate management, and internet-facing enterprise services</li><li>Demonstrated ability to lead complex, mission-critical platforms in regulated environments</li><li>Experience in cloud-adjacent or hybrid environments (private cloud integrated with public cloud)</li><li>Familiarity with modern observability platforms and AIOps capabilities</li><li>Experience supporting business separations, carve-outs, or large-scale platform transformations</li></ul> Success Measures<ul><li>Platform availability, reliability, and resilience metrics consistently meeting or exceeding targets</li><li>Reduction in incident frequency and severity through proactive engineering practices</li><li>Improved time-to-detect and time-to-restore for infrastructure and identity services</li><li>Strong security and audit outcomes with minimal operational risk exposure</li><li>High team engagement, retention, and leadership bench strength</li></ul>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). <h1>Physical Job Requirements</h1>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.<h1>Benefits & Compensation</h1>MiniMed offers a competitive salary and flexible benefits packageAt MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.Salary ranges for U.S (excl. PR) locations (USD):$156,000 $195,000 $234,000 At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico. For further details about our comprehensive benefits, we encourage you to visit the link below.<a href="http://myminimedbenefits.com" target="_blank" rel="noopener noreferrer">MiniMed Benefits </a>Overview<h1>About MiniMed</h1>MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes. Learn more about our business, and our mission <a href="https://www.minimed.com/en-us/about-us/" target="_blank" rel="noopener noreferrer">here</a>. It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find <a href="http://www.minimed.com/en-us/la-county-legal-notice" target="_blank" rel="noopener noreferrer">here</a> a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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