Senior Full Stack Engineer, Realtime, Voice, Customer Experience Platform

Job Description:

  • Own the voice channel end to end, including telephony and CPaaS integrations, streaming speech-to-text and text-to-speech pipelines, realtime model orchestration, and latency and quality budgets
  • Build product features across React/TypeScript front ends, Scala and Python backend services, and GCP infrastructure
  • Design for multi-tenant scale through configuration rather than code forks
  • Build safety and compliance plumbing, including guardrails, content filtering, and PII redaction integration points
  • Maintain revenue-critical deployments through observability, alerting, incident response, and SLA performance
  • Build platform capabilities used by forward-deployed engineers for partner telephony integrations and go-lives
  • Raise engineering standards through code reviews, architecture reviews, and mentoring

Requirements:

  • 6+ years of software engineering experience
  • Senior-level ownership of production systems and genuine full-stack range
  • Hands-on realtime systems experience, such as voice applications, WebRTC/SIP, streaming media, or comparable low-latency products
  • Strength in React and TypeScript
  • Backend depth in Scala or another JVM language, and/or Python
  • Cloud infrastructure experience on GCP or AWS
  • Experience designing, building, and maintaining RESTful APIs, microservices, or event-driven systems
  • Familiarity using AI coding tools and ability to review, correct, and own shipped code
  • Experience with SLAs, observability, on-call rotations, and rollback plans
  • Ability to break down complex problems, make pragmatic tradeoffs, and ship iteratively
  • Strong communication across product, design, and operations
  • Conversational AI or LLM orchestration experience is a bonus
  • Speech technology experience with Deepgram, ElevenLabs, Whisper, or OpenAI Realtime is a bonus
  • Cloud telephony or CPaaS experience with Twilio, Amazon Connect, Genesys, or LiveKit is a bonus
  • Customer service, CRM, contact center, or workflow automation experience is a bonus
  • Travel industry technology experience (PSS/GDS, hotel PMS/CRS) is a plus, not required

Benefits:

  • Competitive salary
  • Pre-IPO equity packages
  • Unlimited PTO
  • Carrot Cash travel stipend
  • Access to co-working space on demand through FlexDesk
  • Work-from-home stipend
  • Generous parental leave, much above industry standards
  • 100% employer-paid Medical, Dental and Vision coverage for employees
  • Disability and Life insurance
  • Health Reimbursement Account (HRA)
  • DCA/FSA
  • Access to a 401k plan
  • Entrepreneurial culture
  • Open communication with management and company leadership
  • Small, dynamic teams with massive impact
Back to blog

Other Jobs To Apply

Hobby Lobby New Job Openings $30/Hour

Eddie Bauer Work From Home Jobs (Customer Support) $75000/Year

Manager, GTM - UCANZ (Contract)

Remote Account Support Specialist – Hulu Subscriber Retention & Escalation

[Remote] Senior Consultant, Account Services Management - Plano, Texas

Customer Service Rep (100% Work From Home)

Inside Sales Representative (Remote - Western Region)

Data Entry

Sr Patient Accounting Representative, Full Time, First Shift, Remote

Customer Service Representative - Lab (Remote)

Remote Jobs Wells Fargo, Wells Fargo Jobs Remote – Job ID- 403 Job ID- 2576

Aetna Cvs Work From Home

SAP MDG Enterprise Asset Management Functional Consultant Remote / Telecommute Jobs

ServiceNow Functional Lead 102420 Remote / Telecommute Jobs

Virtual Performance Integration Manager - GM Defense

REMOTE: Insurance Sales Representative

Virtual Health Technician II

English Screener

Clinical Application Specialist - Digital Implementation Services

Incident Response Consultant (Remote)

Staff Embedded Software Engineer, Virtualization

Field Medical Advisor, Oncology

Manager, Training Delivery (Remote)

Director, Creator & Affiliate Marketing

Senior AI Solutions Architect (RapidScale) (Remote)

Security Consulting Engineer(Remote)

Supervisor Employee Services Contact Center - REMOTE

Bilingual Spanish Part Time Retail Sales Consultant

Lead Strategist Project Based

Account Executive, SMB Team Sales - Miami, FL

[Remote] Senior Data Product Manager, CMC Digital

US Director of Medical Affairs (US DMA) – Infectious Diseases and Vaccines (Respiratory), Remote

Senior Product Service Specialist - Water Heaters (Remote - US Only - Must Reside in the Central ...

Lead Graphic Designer, Accessories (Remote)

Boeing Virtual Information Session - Fall 2026 [Remote]

Remote Operator (Spring, TX)

Marcus by Goldman Sachs, Complaints Specialist, Richardson, TX/Draper, UT

Staff Software Engineer at Block, Inc.: 100% Remote (New York, NY)

Community College Veterans Information Session with Bank of America

Principal Technical Writer - Customer Onboarding

CONFIGURATION SPECIALIST(MONDAY.COM)

Azure and GitHub Consultant

Finance Manager, Marketing

Amex Work From Home Jobs

Work From Home Jobs At Walmart $24/Hour

The Walt Disney Company is hiring: Remote Spanish Sports Video Content Creator i

Junior/Mid AI Video Artist (Full Remote - Worldwide)

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Online Typing Jobs (Remote Position)

SE Region for CDL A Drivers. Top 50% Avg. $81,172