Senior Account Manager – Full time, Night Shift

Job Description:

  • Serve as the primary point of contact for assigned client accounts
  • Build and maintain strong client relationships and trust
  • Lead client meetings, status updates, and communications
  • Manage client expectations and ensure timely follow-ups
  • Coordinate with internal teams to ensure smooth project delivery
  • Handle client concerns, escalations, and issue resolution professionally
  • Maintain organized account documentation and communication records
  • Identify opportunities for account growth and long-term retention
  • Communicate confidently with U.S.-based stakeholders and executives

Requirements:

  • Excellent spoken and written English with a strong American accent
  • Proven experience in senior-level account management or client success roles
  • Experience handling enterprise or high-value accounts
  • Strong communication, stakeholder management, and relationship-building skills
  • Highly organized, proactive, and detail-oriented
  • Ability to manage multiple accounts simultaneously
  • Must be available to work during US hours (ET)
  • Experience working with clients such as Accenture or similar companies is a major plus
  • Experience working with enterprise or Fortune 500 clients is a bonus
  • Background in tech, SaaS, consulting, or digital services is a bonus
  • Experience using CRM or project management tools is a bonus
  • Strong presentation and executive communication skills are a bonus

Benefits:

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