Seasonal Guest Attendant (Server/Runner)

<strong>Job Requirements </strong><br><p>Our Guest Attendants will have the pleasure of serving our theater guests and being their point</p><p>of contact for a variety of functions within the venue, including finding their theater, answering</p><p>questions, confirming/taking orders in the theater, delivering food and beverages, and</p><p>processing payments.</p><br/><p>They have a laser focus on creating a world-class hospitality experience while staying</p><p>focused on Alamo Drafthouse Cinema’s high standards so our guests can enjoy a safe, clean,</p><p>distraction-free and enjoyable environment.</p><br/><p><strong>OUR MISSION</strong></p><p>To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back</p><br/><p><strong>WHAT WE OFFER</strong></p><ul><li>Competitive pay</li><li>A fun workplace!</li><li>Flexible scheduling</li><li>Discounted Food</li><li>One Free Movie per month</li><li>Health insurance</li><li>401 K</li></ul><br/><p><strong>CORE ROLE RESPONSIBILITIES</strong></p><ul><li>Weekend and evening availability for the entire summer season is a must</li><li>Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines</li><li>Responsible for all guest-facing interactions and the overall guest experience in the Theater</li><li>Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy</li><li>Maintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areas</li><li>Maintains a working knowledge of the films and events playing in our theaters</li><li>Maintains a working knowledge of our core and limited-time-only “LTO” menu offerings</li><li>Owns the lobby and seating experience, announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate</li><li>Troubleshoot guest issues with the support of the management team</li><li>Maintains a positive and team-driven atmosphere</li><li>Performs assigned opening and closing duties on specified shifts</li><li>Launches and manages the guests’ orders from POS entry to delivery</li><li>Ensure order cards, safety, and guests' needs are being taken care in multiple theaters</li><li>Organizes and leads the theater cleans, ensuring that each occupied seat is marked and cleaned, and sanitized before the next film</li><li>Maintains kindness and understanding</li></ul><br/><p><strong>QUALIFICATIONS</strong></p><ul><li>Must be available to work on nights and weekends throughout the summer season</li><li>Proven ability to work collaboratively in a fast-paced work environment</li><li>Must be able to execute light lifting, up to 30 lbs and stand in place for extended periods</li><li>Experience in high volume restaurant/theater environment a plus</li><li>Able to walk up and down stairs many times over a course of hours</li><li>Schedule flexibility - early mornings, late nights, weekends, holidays</li><li>Ability to move with caution and operate in a busy/sometimes loud environment</li><li>Being a cinephile is a plus!</li></ul><br><br>

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