Remote Technical Customer Support - QA and Game Dev - 7/26

We Could Use Someone Like You in Our Crew.

ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.


This is a 24/7 project seeking at least 20 hours of availability weekly.

Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!

System Specs Required (Very important - we'll only consider candidates who meet these minimum specs):

  • i7 Quad Core 3.0 GHz or higher

  • 32 GB RAM

  • Nvidia 3080 or higher (or equivalent)

  • 500 GB+ Hard Drive Space (Recommended 1TB)

  • Dual Monitors – Highly Recommended

  • Internet speed of at least 100 down and upload 20 minimum

  • Stable power connection

Ideal Candidate:

  • Very strong attention to detail

  • Looking for those who have robust knowledge of game engines; game development is a strong bonus

  • Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus

  • Technical Customer Support experience

  • Knowledge of digital marketplace platforms

  • Salesforce experience (or other CRMs)

  • Ability to gather and analyze technical data

  • Foundational understanding of scripting or programming concepts

  • Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.

  • Professional English fluency

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