Remote Online Chat Specialist (Entry Level)

We're seeking an Online Chat Specialist to handle incoming customer support questions via live chat on businesses’ websites and social media accounts and candidate must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.

Responsibilities:

  • Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
  • Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
  • Crete relationships with new customers to better understand and achieve their needs
  • Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image.
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • This position is also a remote position in which you will be working from home
  1. High school diploma or equivalent.
  2. Experience in customer service.
  3. Strong telephone etiquette.
  4. Familiarity with CRM tools.
  5. Excellent communication skills.
  6. Ability to manage multiple tasks at once.
  7. Ability to adapt to different personalities.

It’s been an honor to contribute to and be a part of countless success stories of all our clients, past and present, and we have just gotten started.

HVUD is committed to selecting and retaining individuals who value working in a team environment, have the utmost regard for the safety of themselves and their fellow employees and who understand the importance of the work of providing safe drinking water.

If those are your values too, we look forward to hearing from you!

Back to blog

Other Jobs To Apply

Hobby Lobby New Job Openings $30/Hour

Eddie Bauer Work From Home Jobs (Customer Support) $75000/Year

Manager, GTM - UCANZ (Contract)

Remote Account Support Specialist – Hulu Subscriber Retention & Escalation

[Remote] Senior Consultant, Account Services Management - Plano, Texas

Customer Service Rep (100% Work From Home)

Inside Sales Representative (Remote - Western Region)

Data Entry

Sr Patient Accounting Representative, Full Time, First Shift, Remote

Customer Service Representative - Lab (Remote)

Remote Jobs Wells Fargo, Wells Fargo Jobs Remote – Job ID- 403 Job ID- 2576

Aetna Cvs Work From Home

SAP MDG Enterprise Asset Management Functional Consultant Remote / Telecommute Jobs

ServiceNow Functional Lead 102420 Remote / Telecommute Jobs

Virtual Performance Integration Manager - GM Defense

REMOTE: Insurance Sales Representative

Virtual Health Technician II

English Screener

Clinical Application Specialist - Digital Implementation Services

Incident Response Consultant (Remote)

Staff Embedded Software Engineer, Virtualization

Field Medical Advisor, Oncology

Manager, Training Delivery (Remote)

Director, Creator & Affiliate Marketing

Senior AI Solutions Architect (RapidScale) (Remote)

Security Consulting Engineer(Remote)

Supervisor Employee Services Contact Center - REMOTE

Bilingual Spanish Part Time Retail Sales Consultant

Lead Strategist Project Based

Account Executive, SMB Team Sales - Miami, FL

[Remote] Senior Data Product Manager, CMC Digital

US Director of Medical Affairs (US DMA) – Infectious Diseases and Vaccines (Respiratory), Remote

Senior Product Service Specialist - Water Heaters (Remote - US Only - Must Reside in the Central ...

Lead Graphic Designer, Accessories (Remote)

Boeing Virtual Information Session - Fall 2026 [Remote]

Remote Operator (Spring, TX)

Marcus by Goldman Sachs, Complaints Specialist, Richardson, TX/Draper, UT

Staff Software Engineer at Block, Inc.: 100% Remote (New York, NY)

Community College Veterans Information Session with Bank of America

Principal Technical Writer - Customer Onboarding

CONFIGURATION SPECIALIST(MONDAY.COM)

Azure and GitHub Consultant

Finance Manager, Marketing

Amex Work From Home Jobs

Work From Home Jobs At Walmart $24/Hour

The Walt Disney Company is hiring: Remote Spanish Sports Video Content Creator i

Junior/Mid AI Video Artist (Full Remote - Worldwide)

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Online Typing Jobs (Remote Position)

SE Region for CDL A Drivers. Top 50% Avg. $81,172