Remote Non-Credentialed Veterinary Support Staff

Non-Credentialed Veterinary Support Staff

Who We're Looking For

Non-credentialed veterinary support staff with at least 3 years of patient care focused clinical experience to work REMOTE FROM HOME, handling high-pressure calls, and supporting pet owners through stressful situations. Emergency/critical care experience is a plus for some roles.

Open Positions

Pet Poison Helpline (PPH) Representative I
With a high level of professionalism and customer service, handle incoming calls and chats about toxic exposures, poisonings, and general care questions related to pets. Triage cases; provide accurate medical, health and safety information and document records in electronic database.

Full-Time Mids:

  • 4 shifts/week, 10.5 hours each
  • Varying shifts between 10am-10:30pm or 12p-12:30am CST
  • Every other weekend (Saturday & Sunday) and rotating holidays
  • Work weeks run Saturday-Friday

Full-Time Evening (+$2/hr shift differential):

  • 4 shifts/week, 10.5 hours each
  • Varying shifts between 2pm-2:30am CST
  • Every other weekend (Saturday & Sunday) and rotating holidays
  • Work weeks run Saturday-Friday

Full-Time Float (+$3/hr shift differential):

  • 4 shifts/week, 10.5 hours each
  • Varying shifts between 5am-2:30am CST
  • Every other weekend (Saturday & Sunday) and rotating holidays
  • Work weeks run Saturday-Friday

Part-Time Evening:

  • 4 shifts/week, 5 hours each
  • Varying shifts between 5pm-12am CST
  • Every other weekend (Saturday & Sunday) and rotating holidays
  • Work weeks run Saturday-Friday

Pay & Differentials

  • Base rate of $19-20/hr + applicable shift differentials as noted per position/schedule
  • $5/hr weekend shift differential for phone hours worked between 12am CST Saturday-4am CST Monday on top of base and other differentials

Pay is discussed individually and is based on education, experience, and credentials.

Benefits

  • Medical, dental, vision, life, accident, critical illness, hospital indemnity and pet insurance
  • PTO & paid holidays
  • 401(k) with match PTO & paid holidays
  • Company-paid life and disability insurance (in applicable states)
  • CE & license reimbursement
  • Bonus & incentive programs

Training

4–6 weeks paid, full time training (40 hours/week). Hours vary and may include days, mids and evening shifts. Training schedules are set in advance and no conflicts can be accommodated during this period.

Required Qualifications

  • Non-credentialed veterinary support staff with at least 3 years of direct patient care veterinary clinic/hospital experience.
  • Ability to work varying shifts including evenings, weekends, and holidays
  • Strong keyboarding and computer skills (Microsoft Office and common software)
  • Excellent written and verbal communication; professional, empathetic, and composed under pressure
  • Strong attention to detail and accurate data entry; ability to multitask while maintaining quality
  • Math proficiency: add, subtract, multiply, and divide across all units of measure including fractions, decimals, ratios, and percentages
  • Ability to gather, analyze, and synthesize complex or diverse information
  • Ability to follow and apply instructions in written, oral, or diagram form
  • Customer service-focused attitude with a genuine commitment to caller well-being
  • Ability to maintain confidentiality of client, product, and company information

Remote Requirements

  • Reliable internet meeting SCI’s IT requirements (details on our careers page)
  • Dedicated, distraction-free workspace during all working hours with no other responsibilities during shifts (including care of dependents or animals)


Due to the large number of applicants we receive and the unique nature of this position, we are not always able to respond to every candidate who applies. If we plan to move forward with you, you can expect to receive a response from us within a week of completing your application. If you do not hear from us, please know that we appreciate your interest, but we have moved forward with other candidates at this time.

Back to blog

Other Jobs To Apply

Remote Airline Job, Work From Home Jobs Airline @ Get Dream Job

Administrative Assistant, Social Media Management

Remote Customer Experience Representative – Flexible Schedule, $19+ Starting Pay, No Degree Required, Work From Anywhere

Watch Netflix (Tagger): $12-$46

Entry-Level Remote Data Entry Specialist – Teens, No Experience Needed, Flexible Hours, Competitive Pay, Join arenaflex

Entry Level Remote Chat Operator (No Experience)

Jr. Data Entry Clerk / Full-Time (Remote)

Call Center Specialist [Work From Home - Night Shift - Full Time]

Seeking Private American Curriculum Mathematics Tutor in Dubai

Call Center Specialist [Work From Home - Night Shift - Full Time]

Call Center Specialist [Work From Home - Night Shift - Full Time]

Call Center Agent (PT or FT - 100% Work From Home)

Excel Tutor – Part Time Remote Jobs

**Experienced Customer Support Representative – No Phone, Fully Flexible reputed company**

Long-haul Cabin Host-Atlanta,GA | Hiring

Software Engineer II, Backend (Batch Developer Experience)

Hiring for HEDIS - Data Engineer :: Remote

Gas Automation Engineer at Liberty Personnel Services, Inc. Goleta, CA

Call Center Agent (PT or FT - 100% Work From Home)

[Remote] Program Leader, Customer Advocacy Solutions Courier Experience

FULL TIME Remote Chat Support ? Beginner Level / No Phone Call /

Remote Freelance Translator: Malayalee or Egyptian

Amazon Content Moderator - Remote Position Available

Evening Part Time Remote Customer Support Speci…

Entry-Level Virtual Assistant Opportunity at Target: Administrative Excellence in a Dynamic Remote Setting

Business/Data Analyst - Entry Level

Experienced Part-Time Virtual Intern – College Student Opportunity in Remote Work Environment with The Elite Job

Amazon Fulfillment Center Jobs - Day And Night Shifts Open

Experienced Mothers Wanted to Help a Growing Family

Bilingual Mandarin Social Media Content Moderator

Virtual Data & Transcription Support Specialist (Part-Time | Full-Time)

[Remote-Position] Amex Virtual Assistant (Remote) ? The EliteJob

Splunk Solutions Engineer - South Africa

Watch And Tag Netflix Job @ Get Dream Job

Watch Netflix (Tagger): $12-$46

Urgently Hiring: [Part Time] Virtual Assistant Jobs No Experience

Watch Netflix (Tagger): $12-$46

Disney Work From Home Jobs Santa Fe, Disney Careers Jobs Apply In USA ( Operations Producer )

Amazon Remote Part-time jobs - Immediate Hiring Now

Watch Netflix (Tagger): $12-$46

Pediatrician – Urgent Care American Hospital Dubai

Remote Freight Operations Coordinator | Night Shift (EST)

Work From Home Jobs At Walmart $24/Hour

Global Brand Manager — Skincare Growth & Launch

Executive Secretary & Administrative Coordinator - Telework Eligible

Amazon Fulfillment Center - Order Picker

Flight Attendant at Southwest Airlines(Part-Time,Atlanta)

Remote Out of Office Position / Data Entry (Hiring Immediately)

Content Ingestion Assistant – Night Shift - Remote

Walgreens Jobs In USA (Remote Careers)