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Remote Junior Account Manager (m/f/d) Laboratory Services Sales (German and French-speaker)

This a Full Remote job, the offer is available from: Europe, EMEA, Switzerland

Job Description

Agilent Technologies stands for high technology, laboratory expertise, and international scope. As a global company headquartered in Santa Clara, California, USA, in the heart of Silicon Valley, we provide instruments, software, services, and consumables for the entire analytical laboratory workflow.

At our German headquarters in Waldbronn near Karlsruhe, more than 1,000 employees develop, manufacture, and market leading end-to-end analytical solutions. Our products and solutions help our customers make the world more productive, safer, healthier, and better to live in, whether in food safety, forensic investigation and doping analysis, disease research, or the development of new medicines and therapies. For more information about Agilent, please visit

Are you looking for a challenge in selling solutions within the laboratory environment and would you like to start your career there?

Then you could be the person we are looking for to join our Service Sales Team in Switzerland.

We are currently looking for a Remote Services Sales Junior Account Manager to strengthen our team, which is part of the Agilent Commercial Organization.
In this role, you will be responsible for selling a comprehensive service portfolio, including enterprise-wide concepts for laboratory productivity, to smaller customers in the Life Sciences, Chemical Analysis, and Industrial markets in Switzerland. This also includes developing customer relationships and ensuring customer satisfaction. You will represent Agilent to our customers and represent our customers within Agilent with regard to all Service Sales activities.

Maintaining and further developing existing contracts requires a deep understanding of customer needs in order to define differentiating market solutions and deliver positive outcomes.

This is a highly autonomous role in an international team, in which you will be responsible for:

Interpreting customer needs and translating them into solutions;
Identifying potential business opportunities
Maintaining an overview of the installed base of systems, service levels, and contract structures
Continuously monitoring contract fulfillment
Developing creative solutions to address customer requirements
Generating new business opportunities and identifying sales opportunities

The broad service portfolio and the support provided by support teams will enable you to offer customer-wide solutions, relocations, and customer training in order to expand revenue volume.

In this role, you will enhance your technical and commercial knowledge in the pharmaceutical, chemical analysis, and other industries in order to sell solutions. You will work closely with the local Field Service Organization, the Instrument Sales Teams, and the other members of the Service Sales Team.

Qualifications

We are looking for an interested, committed, and motivated individual who is passionate about sales and brings the following:

Bachelor's or Master's degree, or equivalent qualification
Ideally 1–2+ years of sales experience with a proven track record of success in Agilent's markets or in Enterprise Services
Knowledge of the pharmaceutical, biopharmaceutical, and chemical analysis industries is an advantage
Motivation to structure your working day between the Basel office and home office
Networking skills to integrate customer priorities
Excellent written and verbal communication skills in German, French, and English, as well as strong teamwork skills, are required.
Excellent presentation, planning, and organizational skills
Confident use of Microsoft products (Outlook, Excel, Word, PowerPoint) as well as other IT systems

Agilent is a major player in the global laboratory services market. Over the past 15 years, Agilent has grown strongly in multi-vendor support services through the development of the Agilent CrossLab Services brand.

Market demand is increasingly focused on optimizing service delivery, consolidating laboratory costs, aligning instrument volumes with business requirements, and, at the same time, meeting compliance and regulatory standards.

Agilent continues to invest in the development of digital tools to provide the information our customers need to make well-founded decisions about their laboratories. This has a direct impact on our customers' business outcomes.

We offer:

A permanent position with presence in the Basel office and home office (hybrid model).
Training opportunities and individual development options
An open working environment with the network of an international company
Flexible working hours
Agilent's commitment to a balanced work-life balance
Excellent social benefits and compensation packages

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.