Remote IT Help Desk Specialist

A children's healthcare provider is seeking a remote technical support specialist to troubleshoot software, hardware, and network issues. Responsibilities include responding to service requests via phone, email, or chat, ensuring prompt resolution, and maintaining documentation of support procedures. The ideal candidate has proven IT support experience, strong problem-solving skills, and familiarity with common software applications. This position offers the flexibility of remote work.

Experience: 3 years required
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