[Remote] IBM BAW Workflow Software Engineer

Note: The job is a remote job and is open to candidates in USA. Principal builds financial tools that help customers live better lives and make financial security accessible to all. The Workflow Software Engineer will build and support automation solutions using IBM Business Automation Workflow, integrate databases and APIs, and collaborate with stakeholders and technical teams to improve quality and operational efficiency.


Responsibilities

  • Partner with business stakeholders to gather requirements and lead process and workflow design sessions
  • Design, build, and test BPM workflows and automation solutions end to end
  • Collaborate with the workflow team and other technical teams to ensure high-quality integrations and reliable solutions
  • Monitor and maintain BPM platforms, including performance tuning, upgrades, and defect resolution
  • Diagnose and resolve workflow or system issues while providing ongoing technical support
  • Create and maintain documentation for workflows, processes, configurations, and standards

Skills

  • Associate or bachelor's degree (preference in a computer science, technology, engineering or math-related field or equivalent experience) and 3+ years' work experience or equivalent experience
  • 2+ years of Hands-on experience in IBM BPM / IBM Business Automation Workflow (BAW) is required
  • Excellent planning, organizational, problem-solving, analytical, decision-making and communication skills
  • Proficiency with database applications, knowledge of web programming languages, mainframe systems, and/or distributed systems
  • This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Charlotte, NC, or Raleigh, NC)
  • At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc
  • Experience with ServiceNow Financial Services Operations and Customer Service Management (ServiceNow FSO and CSM) including FSO core data models, secure extensions, and CSM case management
  • Familiarity with Advanced Work Assignment design and tuning, customer engagement, document and content integrations, and Performance Analytics reporting

Benefits

  • Non-sales positions have the opportunity to participate in a bonus program.
  • Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.
  • Pension eligible.
  • This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Charlotte, NC, or Raleigh, NC).

Company Overview

  • Principal Global Services is a Global In-house Center, dedicated to supporting Principal Financial Group achieve our common purpose of empowering and enabling our customers across the globe by protecting and advancing their financial well-being through retirement, insurance and asset management solutions. It was founded in 2006, and is headquartered in Pune, Maharashtra, IN, with a workforce of 1001-5000 employees. Its website is

  • Back to blog

    Other Jobs To Apply

    Remote Airline Job, Work From Home Jobs Airline @ Get Dream Job

    Administrative Assistant, Social Media Management

    Remote Customer Experience Representative – Flexible Schedule, $19+ Starting Pay, No Degree Required, Work From Anywhere

    Watch Netflix (Tagger): $12-$46

    Entry-Level Remote Data Entry Specialist – Teens, No Experience Needed, Flexible Hours, Competitive Pay, Join arenaflex

    Entry Level Remote Chat Operator (No Experience)

    Jr. Data Entry Clerk / Full-Time (Remote)

    Call Center Specialist [Work From Home - Night Shift - Full Time]

    Seeking Private American Curriculum Mathematics Tutor in Dubai

    Call Center Specialist [Work From Home - Night Shift - Full Time]

    Call Center Specialist [Work From Home - Night Shift - Full Time]

    Call Center Agent (PT or FT - 100% Work From Home)

    Excel Tutor – Part Time Remote Jobs

    **Experienced Customer Support Representative – No Phone, Fully Flexible reputed company**

    Long-haul Cabin Host-Atlanta,GA | Hiring

    Software Engineer II, Backend (Batch Developer Experience)

    Hiring for HEDIS - Data Engineer :: Remote

    Gas Automation Engineer at Liberty Personnel Services, Inc. Goleta, CA

    Call Center Agent (PT or FT - 100% Work From Home)

    [Remote] Program Leader, Customer Advocacy Solutions Courier Experience

    FULL TIME Remote Chat Support ? Beginner Level / No Phone Call /

    Remote Freelance Translator: Malayalee or Egyptian

    Amazon Content Moderator - Remote Position Available

    Evening Part Time Remote Customer Support Speci…

    Entry-Level Virtual Assistant Opportunity at Target: Administrative Excellence in a Dynamic Remote Setting

    Business/Data Analyst - Entry Level

    Experienced Part-Time Virtual Intern – College Student Opportunity in Remote Work Environment with The Elite Job

    Amazon Fulfillment Center Jobs - Day And Night Shifts Open

    Experienced Mothers Wanted to Help a Growing Family

    Bilingual Mandarin Social Media Content Moderator

    Virtual Data & Transcription Support Specialist (Part-Time | Full-Time)

    [Remote-Position] Amex Virtual Assistant (Remote) ? The EliteJob

    Splunk Solutions Engineer - South Africa

    Watch And Tag Netflix Job @ Get Dream Job

    Watch Netflix (Tagger): $12-$46

    Urgently Hiring: [Part Time] Virtual Assistant Jobs No Experience

    Watch Netflix (Tagger): $12-$46

    Disney Work From Home Jobs Santa Fe, Disney Careers Jobs Apply In USA ( Operations Producer )

    Amazon Remote Part-time jobs - Immediate Hiring Now

    Watch Netflix (Tagger): $12-$46

    Pediatrician – Urgent Care American Hospital Dubai

    Remote Freight Operations Coordinator | Night Shift (EST)

    Work From Home Jobs At Walmart $24/Hour

    Global Brand Manager — Skincare Growth & Launch

    Executive Secretary & Administrative Coordinator - Telework Eligible

    Amazon Fulfillment Center - Order Picker

    Flight Attendant at Southwest Airlines(Part-Time,Atlanta)

    Remote Out of Office Position / Data Entry (Hiring Immediately)

    Content Ingestion Assistant – Night Shift - Remote

    Walgreens Jobs In USA (Remote Careers)