Remote Customer Service Specialist

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time

About ForgeFit

At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.

About the Role

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.

What You'll Do

  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.
Back to blog

Other Jobs To Apply

Customer Service Rep (100% Work From Home)

Sales Manager - SMB Outbound Sales - (Remote)

Inside Sales Representative (Remote - Eastern Region) | Yelp | Handshake

Video Editor (Remote)

Patient Access Specialist Sr

Customer Service Representative - Lab (Remote)

Customer Service Support Representative - US Remote

Remote Customer Care Rep - Part-Time, Earn $20-$30/hr

Employee Assistance Program Work-life Customer Support Associate

Senior Branch Product Support Representative - Consumer Core (Part-Time)

Remote Jobs Wells Fargo, Wells Fargo Jobs Remote – Job ID- 403 Job ID- 2576

(Remote Part-time jobs) UPS Virtual assistant jobs - Hiring Now

Remote Jobs At United Airlines

( Manager ) United Airlines Remote Jobs, Airline Remote Jobs @ Joblagii

American Airlines Home Jobs, Remote Airline Jobs @ Get Dream Job

Southwest Airlines Work From Home Customer Service, Customer Support Remote Jobs @ Get Dream Job

Airline Remote Jobs, Delta Airlines Hiring Remote @ Get Dream Job

Delta Job Openings Near Me Remote

Remote American Express Jobs

!!! Costco Careers Remote Jobs, Costco Customer Service Remote Jobs !!!

Starbucks Remote Jobs @($26/Hour) - Joblagii

Work From Home Jobs At Walmart $24/Hour

Disney Remote Job At Home (Entry Level/No Experience)

Strategic Negotiator, Energy Market Development, Virtual Power Plants and Distributed Capacity

amazon work from home $15+/ Hour (Sign on Bonus!)!

Apple Jobs Work From Home

Remote Customer Service Representative - Tesla Work-From-Home Opportunity with Competitive Pay

vacancy remote job Remote Tesla Jobs From Home Job $21An Hour Job ID- 1045

Netflix Jobs Home Office $24/Hour

Deployment Specialist - Palantir

Staff Product Designer, Listing & Inventory

Remote eBay or Marketplace Lister

Research Scientist - Generative Audio Spotify · Remote · US · AI Research $133,194–$190,278 2mo ago

SNAP Quality Assurance Consultant

SNAP Navigator

[Hiring] Editor/Writer I @Warner Bros Discovery

Remote Operations Center Specialist (Live Sports Production & Broadcast)

Senior Enterprise Client Partner – Remote Growth Leader

Inbound Sales Call Center Representative

Distinguished Threat Hunter at Verizon: 100% Remote (Temple Terrace, FL, Alpharetta, GA, Irving, TX, Charlotte, NC, Livingston, NJ)

CDL Class A Driver (Reefer Truck)

Supervisor Employee Services Contact Center - REMOTE

Night Security Coordinator: Gate & Asset Protection

Class A CDL Line Haul Mileage Driver

Remote Global M&A Integrations Program Lead

Sr Forecasting Specialist

Arctic DHC-6/CASA-212 Pilot — Onsite in Alaska

Production Accounting Analyst

Senior Midstream Optimization Engineer (Hybrid/Remote)

2026-2027 Petroleum Engineer - Full Time