[Remote] Aftersales Manager (Service & Parts) AZ or SoCal based

Note: The job is a remote job and is open to candidates in USA. Polaris Inc. is a global powersports company that develops off-road vehicles, marine products, parts, garments, and accessories. The Aftersales Manager will optimize service and parts strategies across dealerships in Arizona and Southern California, improving dealer profitability, customer satisfaction, and loyalty through data-driven operations, training, and strategic planning.


Responsibilities

  • Consult with Polaris dealerships to improve their overall Customer Experience, Service and Parts processes, and profitability of their ORV Fixed Operations business
  • Utilize data and insights from dealer discussions, customer feedback platforms like Medallia, and other resources to identify and implement areas of opportunity
  • Collaborate with dealers to drive customer satisfaction and retention by growing service and parts sales capabilities
  • Develop and implement fixed operations strategies and processes to achieve dealer performance objectives
  • Establish and promote best practices to improve the completion rates of safety and service bulletins
  • Lead in-dealer training sessions and support the sharing of learnings and best practices across the dealer network
  • Stay ahead of industry trends to maintain a competitive edge, leveraging new technologies, tools, and customer behavior insights to enhance operations and customer experience
  • Partner with dealerships to set measurable goals and strategic plans for success

Skills

  • 3+ years of experience in powersports, marine, or automotive dealer service operations
  • Strong knowledge of dealership operations and financial systems
  • Comfortable leading training sessions and classroom-style instruction
  • Proficiency in Microsoft Office applications
  • Valid driver's license and ability to travel approximately 80% of the time (mostly via company vehicle)
  • Ability to drive to a major airport for travel as needed
  • AZ or SoCal-based home office w/regional travel
  • Bachelor's Degree preferred

Benefits

  • Market-leading profit-sharing plan
  • Company contributions to our Employee Stock Ownership Plan
  • Discounted employee stock purchases plan
  • Generous matching contribution to 401(k)
  • Financial wellness education and consultation to plan for their financial future
  • Health, dental, and vision insurance
  • Wellness programs
  • Paid time off
  • Gym & personal training reimbursement
  • Life insurance and disability offerings
  • Polaris Gives paid volunteer time off

Company Overview

  • Since 1954, Polaris has proudly defined, re-defined and then raised the bar again for the powersports industry. It was founded in 1954, and is headquartered in Medina, Ohio, USA, with a workforce of 10001+ employees. Its website is https://www.polaris.com.

  • Back to blog

    Other Jobs To Apply

    Online Data Entry/ Customer Service Support (Remote)

    Amazon Package Delivery Driver - Earn $17.00 - $25.00/hr

    Remote Client Agent (Work From Home) | Flexible Schedule

    Billing Rates Specialist (Legal)

    Amazon Warehouse Associate – Cincinnati, OH

    Licensed Practical Nurse - Best Paying Nursing Job Without a Degree

    Solid Waste Supervisor at City of Myrtle Beach, SC Myrtle Beach, SC

    White House Internship Program

    Warehouse Operations

    Amazon Flex - Delivery Driver

    Customer Service Rep (100% Work From Home)

    Telehealth Nurse Practitioner (Part-time / Flexible)

    Travel L&D RN - $2,599 per week

    Warehouse Worker/Mailroom Inserter

    Online Order Filling Team Associate

    Urgent Hiring Warehouse Associate in Palmdale CA

    Amazon Product Quality Reviewer – Remote Position

    Air Cargo Ramp Agent- LIH

    Remote Medical Coder – Entry Level (Training Provided)

    Live Chatter for OnlyFans – No Phone Calls Required

    Medical Review Nurse - Home Health Auditor - Remote

    [Remote] Cybersecurity Analyst, Entry Level

    Aviation Scheduling Manager at Walt Disney Company: 100% Remote (Burbank, CA)

    Early Morning Dispatch Driver

    Fayetteville Job:Night Shift DSP Driver(Part-Time)

    Immediate Opening in Memphis for a Amazon Delivery Station Customer

    Amazon Picker Packer – Huntsville, AL

    Hiring Now: Hobby Lobby Remote Jobs Work From Home  Part Time

    Director, Workforce

    Daytona Beach Job:Early Morning Dispatch Driver(Part-Time)

    Warehouse Worker (Temp – DAY 12h shift)

    Part-time Entry-Level Amazon Customer Support Agent (Remote, Part-Time) Job ID- 1541

    Amazon Warehouse

    Amazon Fulfillment Center - Order Picker

    Head of CyberSecurity at AIOS — Remote, $150-250k/yr inc equity

    Recruiting:Global Charter Attendant in Atlanta,GA | Hiring

    Courier Driver – Dallas–Fort Worth & Surrounding Area (Independent Contractor)

    Warehouser - Full-Time

    Remote Chat Moderator Career Opportunity - Flexible, High-Paying, and reputed company-Rich Environment at blithequark

    Walgreens Needs Customer Service Associate Part-time in San Antonio

    Remote Appointment Setter - No Experience Needed, Growth

    Delivery Driver: Training + $22.75/hr + Benefits + Vehicle

    Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

    Remote job American Express Remote Jobs (Customer Service Jobs ) Job ID- 661 Job ID- 2864

    Remote Data Entry Amazon Specialist – Entry-Level, No Experience Needed – Part-Time – Join hirequest

    Quality Specialist

    Head of Customer Service (Remote)

    Remote Non-Phone Jobs Thrive in a Quiet Work Environment, Earn $25-$35/Hour

    Work From Home Customer Service Rep

    Seeking Remote Content Moderators!