Regional Operations Manager, Virtual Medical Team, Amazon One Medical, Virtual Medical Team (VMT)

Application deadline: Sep 13, 2026

Amazon One Medical is a human-centered, technology-powered primary care organization committed to making high-quality healthcare more accessible, affordable, and convenient for all. We care for patients through a national network of more than 200 medical offices across 20+ U.S. markets, along with 24/7 on-demand virtual services

Our membership model supports both individual members and employees at over 7,000 companies. Since going public in 2020, Amazon One Medical has continued to grow, innovate, and advance our mission. We are dedicated to building a diverse and inclusive team and fostering a collaborative environment focused on delivering exceptional care to our patients, providers, and partners.

As we continue expanding and transforming the primary care experience, we are looking for energized leaders to support the people, processes, and technology that make One Medical unique

The Virtual Medical Team (VMT) delivers round-the-clock care nationwide in partnership with our in-office providers, ensuring a smooth and consistent patient experience no matter where members are. Reporting to the NP/PA Clinical Operations Lead, Regional VMT Operations Managers work in partnership with Regional Virtual Medical Directors to drive key business outcomes and support teams of Nurse Practitioners (NPs) and Physician Associates (PAs) in delivering high-quality, affordable care.

You are a strong communicator who knows how to motivate teams and guide them toward shared goals. You are comfortable using both qualitative and quantitative insights to inform your decisions, and you take a thoughtful, holistic approach when introducing new workflows that improve the patient and provider experience

You can balance big-picture strategy with day-to-day operational needs, and you are passionate about healthcare innovation and building the future of virtual primary care.

Key job responsibilities
- Record, analyze, and monitor performance metrics to identify process and performance gaps across the VMT NP/PA organization
- Create intervention plans that address national, regional, and individual gaps
- Partner with Regional Virtual Medical Directors on quarterly priorities for new rollouts, making strategic trade-offs with business objectives
- Visualize and present data-driven insights with progress reports to senior leadership, serve as VMT Operations spokesperson to frontline teams
- Own national initiatives, including project plan management, leading cross-functional meetings, escalating roadblocks, and crafting communication strategies
- Independently manage complex databases of rosters, schedules, and medical licenses using advanced spreadsheet data analysis and automation
- Utilize patient demand forecasts to make both real-time and long-term staffing determinations for each region, state, and license type, and team
- Design provider schedules in partnership with the Workforce Management team and the Flex Labor Manager, balancing patient demand with provider experience

A day in the life
Your day will be dynamic and purpose-driven, focusing on supporting remote medical providers and optimizing patient care processes. You'll collaborate closely with Regional Virtual Medical Directors, analyze performance metrics, and develop strategies that enhance both provider effectiveness and patient satisfaction. Each day brings opportunities to innovate, problem-solve, and make meaningful contributions to healthcare accessibility.

About the team
We are a passionate group of healthcare professionals committed to reimagining primary care

Our Virtual Medical Team operates nationwide, providing comprehensive care through innovative technology and a patient-first approach. We value collaboration, continuous learning, and a shared mission of making quality healthcare more convenient and inclusive.

Back to blog

Other Jobs To Apply

Hobby Lobby New Job Openings $30/Hour

Eddie Bauer Work From Home Jobs (Customer Support) $75000/Year

Manager, GTM - UCANZ (Contract)

Remote Account Support Specialist – Hulu Subscriber Retention & Escalation

[Remote] Senior Consultant, Account Services Management - Plano, Texas

Customer Service Rep (100% Work From Home)

Inside Sales Representative (Remote - Western Region)

Data Entry

Sr Patient Accounting Representative, Full Time, First Shift, Remote

Customer Service Representative - Lab (Remote)

Remote Jobs Wells Fargo, Wells Fargo Jobs Remote – Job ID- 403 Job ID- 2576

Aetna Cvs Work From Home

SAP MDG Enterprise Asset Management Functional Consultant Remote / Telecommute Jobs

ServiceNow Functional Lead 102420 Remote / Telecommute Jobs

Virtual Performance Integration Manager - GM Defense

REMOTE: Insurance Sales Representative

Virtual Health Technician II

English Screener

Clinical Application Specialist - Digital Implementation Services

Incident Response Consultant (Remote)

Staff Embedded Software Engineer, Virtualization

Field Medical Advisor, Oncology

Manager, Training Delivery (Remote)

Director, Creator & Affiliate Marketing

Senior AI Solutions Architect (RapidScale) (Remote)

Security Consulting Engineer(Remote)

Supervisor Employee Services Contact Center - REMOTE

Bilingual Spanish Part Time Retail Sales Consultant

Lead Strategist Project Based

Account Executive, SMB Team Sales - Miami, FL

[Remote] Senior Data Product Manager, CMC Digital

US Director of Medical Affairs (US DMA) – Infectious Diseases and Vaccines (Respiratory), Remote

Senior Product Service Specialist - Water Heaters (Remote - US Only - Must Reside in the Central ...

Lead Graphic Designer, Accessories (Remote)

Boeing Virtual Information Session - Fall 2026 [Remote]

Remote Operator (Spring, TX)

Marcus by Goldman Sachs, Complaints Specialist, Richardson, TX/Draper, UT

Staff Software Engineer at Block, Inc.: 100% Remote (New York, NY)

Community College Veterans Information Session with Bank of America

Principal Technical Writer - Customer Onboarding

CONFIGURATION SPECIALIST(MONDAY.COM)

Azure and GitHub Consultant

Finance Manager, Marketing

Amex Work From Home Jobs

Work From Home Jobs At Walmart $24/Hour

The Walt Disney Company is hiring: Remote Spanish Sports Video Content Creator i

Junior/Mid AI Video Artist (Full Remote - Worldwide)

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Online Typing Jobs (Remote Position)

SE Region for CDL A Drivers. Top 50% Avg. $81,172