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Property Adjuster I

May 26, 2026

<table style="width:500.0px" border="1" cellspacing="1" cellpadding="0"> <tbody> <tr> <td> <p><span style="color:#000000"><strong>Division or Field Office: </strong></span></p> </td> <td> <p><span style="color:#000000">Property & Material Damage Div</span></p> </td> </tr> <tr> <td><span style="color:#000000"><strong>Department of Position:</strong></span></td> <td><span style="color:#000000">Property Damage Dept </span></td> </tr> <tr> <td> <p><span style="color:#000000"><strong>Work from:</strong></span></p> </td> <td>home within West Virginia terrirtory(s)</td> </tr> <tr> <td><span style="color:#000000"><strong>Salary Range:</strong></span></td> <td> <p><span style="color:#000000">$56,367.00 - $90,040.00 *</span></p> <p><span style="color:#000000"><em><span style="font-size:7.0pt">salary range is for this level and may vary based on actual level of role hired for</span></em></span></p> </td> </tr> </tbody> </table> <p style="margin-bottom:11.0px"><span style="font-size:10.0px"><em><span style="font-family:Calibri, sans-serif">*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.</span></em></span></p> <p class="x"> </p> <p><span style="color:#000000">At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. <br><br><strong>Benefits That Go Beyond The Basics</strong></span></p> <p><span style="color:#000000">We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:</span></p> <ul> <li><span style="color:#000000"><strong>Premier health, prescription, dental, and vision benefits for you and your dependents.</strong> Coverage begins your first day of work.</span></li> <li><span style="color:#000000"><strong>Low contributions to medical and prescription premiums.</strong> We currently pay up to 97% of employees’ monthly premium costs.</span></li> <li><span style="color:#000000"><strong>Pension. </strong>We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.</span></li> <li><span style="color:#000000"><strong>401(k) with up to 4% contribution match.</strong> The 401(k) is offered in addition to the pension.</span></li> <li><span style="color:#000000"><strong>Paid time off.</strong> Paid vacation, personal days, sick days, bereavement days and parental leave.</span></li> <li><span style="color:#000000"><strong>Career development. </strong>Including a tuition reimbursement program for higher education and industry designations.</span><br> </li> </ul> <p><span style="color:#000000">Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.</span></p> <p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Position Summary</b></h2> </div><div><p><em>Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims.</em></p> <p> </p> <ul type="disc"> <li><strong>This is a remote, work from home position in West Virginia.</strong></li> <li><strong>The selected candidate will ideally live in </strong><strong>Kanawha, Mason, Putnam Counties </strong><strong>and/or surrounding areas.</strong></li> <li><strong>A company car and equipment to work from home will be provided.</strong></li> <li><strong>The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.</strong></li> <li><strong>Good time management and organization skills preferred.</strong></li> <li><strong>Ability to drive/travel regularly within the assigned territory.</strong></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Duties and Responsibilities</b></h2> </div><div><ul> <li>Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims.</li> <li>Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required.</li> <li>Documents claim files and submits final report to file for closure.</li> <li>Identifies subrogation situations and initiates appropriate action.</li> <li>Services assigned territory and brings assigned claims to conclusion.</li> <li>Interacts with Agents and district sales managers on matters of mutual concern.</li> <li>Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.</li> <li>Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.</li> <li>Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.</li> <li>Successfully completes Technical Learning Center Training within one year of hire date.</li> <li>Participates on Catastrophe Team when required.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Duties and Responsibilities (cont'd if applicable)</b></h2> </div><div><p style="margin-bottom:11.0px"><em>The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.</em></p> <p style="margin-bottom:11.0px"><br> <em>This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.</em></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Capabilities</b></h2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Values Diversity </li><li>Nimble Learning </li><li>Self-Development </li><li>Collaborates </li><li>Customer Focus </li><li>Information Management Skills </li><li>Cultivates Innovation </li><li>Optimizes Work Processes (IC) </li><li>Job-Specific Knowledge </li><li>Instills Trust </li><li>Ensures Accountability </li><li>Decision Quality </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></h2> </div><div><p><b><span style="color:#1d2d3e">Minimum Educational and Experience Requirements </span></b></p> <ul> <li>High School Diploma or GED and two years of claims handling experience, or equivalent required; or</li> <li>High School Diploma or GED and successful completion of ERIE sponsored formal education; or</li> <li>Bachelor’s Degree required.</li> </ul> <p><br> <b>Additional Experience </b></p> <ul> <li>Incumbent must live in territory assigned unless a change is approved by the company.</li> <li>Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.</li> </ul> <p><br> <b>Designations and/or Licenses </b></p> <ul> <li>Willingness to pursue and complete Technical Learning Center Training required.</li> <li>Successful completion of AIC 33 and AIC 35 preferred.</li> <li>Willingness to obtain and maintain any required licenses.</li> <li>Valid driver’s license and good driving record required.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements</b></h2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Use of Personal Protective Equipment (PPE) is required for this role. </li><li>Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) </li><li>Climbing/accessing heights; Rarely </li><li>Driving; Frequent (50-80%) </li><li>Lifting/Moving 0-20 lbs; Often (20-50%) </li><li>Lifting/Moving 20-50 lbs; Often (20-50%) </li><li>Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) </li><li>Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%) </li></ul></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...