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Post Office Manager / Supervisor

Company Overview

ASMTECH LTD trading as High Wycombe Post Office and Premier is a reputable and growing organization committed to providing efficient, reliable, and high‑quality postal and customer services. We value professionalism, teamwork, and strong leadership.

Job Overview

The Post Office Manager / Supervisor is responsible for overseeing the daily operations of the post office, supervising staff, ensuring compliance with postal regulations, and maintaining high standards of customer service. This role requires strong leadership skills, operational knowledge, and the ability to manage people and processes efficiently.

Duties

Supervise and manage daily post office operations
Lead, train, schedule, and evaluate staff performance
Ensure timely and accurate processing of mail and packages
Maintain compliance with company policies and postal regulations
Provide excellent customer service and resolve customer inquiries or complaints
Monitor inventory, supplies, and equipment usage
Prepare reports related to operations, staffing, and performance
Ensure workplace safety and security procedures are followed
Handle cash management, transactions, and accountability (if applicable)
Implement process improvements to enhance efficiency and service quality

Qualifications

High school diploma or equivalent (Associate or Bachelor’s degree preferred)
Previous experience in a supervisory, managerial, postal, logistics, or customer service role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to multitask and work in a fast‑paced environment
Basic computer skills (email, data entry, reporting systems)
Strong organizational and problem‑solving skills
Ability to stand for extended periods and handle moderate physical tasks
Background check may be required