PATIENT ACCESS SVC REP FLOAT, FCP - MCKINLEY PATIENT CARE GENERAL

<p><b>Discover. Achieve. Succeed. #BeHere<br /> </b></p><p><font face="Times New Roman"><b><font face="Times New Roman"> </font></b></font></p><p><font face="Times New Roman"><b><b><font face="Times New Roman">Location: US:WI:MILWAUKEE at our CP-MCKINLEY HLTH CENTER facility.</font></b><font face="Times New Roman"> </font></b></font></p><p><font face="Times New Roman"><b><font face="Times New Roman">This job is ON - SITE.</font></b></font></p><p><font face="Times New Roman"><b><b><font face="Times New Roman">FTE: 1.000000</font></b></b></font></p><p> <font face="Times New Roman"><b>Standard Hours: 40.00</b></font></p><p><font face="Times New Roman"><b><b><font face="Times New Roman">Shift: Shift 1</font></b></b></font></p><p><font face="Times New Roman"><b>Shift Details: </b>Staff must be available between the hours of Monday-Thursday 6:45a-6:15p, Friday 6:45am-5:15pm </font></p><p><font face="Times New Roman"><b>Holidays</b>: No <b>Weekends</b>: No</font></p><p><font face="Times New Roman"><font face="Times New Roman"><b>Job Summary:<br /></b></font></font></p><p><font face="Times New Roman"><font face="Times New Roman">The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. The PASR FLOAT is required to float to various clinic sites to support operational business needs. </font></font></p><p></p><p><b style="font-family:'times new roman';font-size:1.6rem">EXPERIENCE DESCRIPTION: </b></p><p></p><p><font face="Times New Roman"><font face="Times New Roman">Previous experience in a healthcare setting preferred but not necessary. One year of experience as a receptionist/assistant or work in a customer service field. </font></font></p><p><font face="Times New Roman"><font face="Times New Roman"><b>EDUCATION DESCRIPTION: </b></font></font></p><p><font face="Times New Roman"><font face="Times New Roman">High School diploma or equivalent is preferred. </font></font></p><p><font face="Times New Roman"><font face="Times New Roman"><b>SPECIAL SKILLS DESCRIPTION: </b></font></font></p><p><font face="Times New Roman"><font face="Times New Roman">Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred. </font></font></p><font face="Times New Roman"><font face="Times New Roman"> </font></font><p></p><p><font face="Times New Roman"><font face="Times New Roman"><b>Perks & Benefits at Froedtert Health </b></font></font></p><p><font face="Times New Roman"><font face="Times New Roman">Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: </font></font></p><ul><li><font face="Times New Roman"><font face="Times New Roman">Paid time off</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Academic Partnership with the Medical College of Wisconsin</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Referral bonuses</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Retirement plan - 403b</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics</font></font></li><li><font face="Times New Roman"><font face="Times New Roman">Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available </font></font></li></ul><p><font face="Times New Roman"><br /> </font></p><p><font face="Times New Roman">The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. </font></p><p><font face="Times New Roman"><b><font face="Times New Roman"> </font></b></font></p><p><font face="Times New Roman"><b><i><font face="Times New Roman">We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.</font></i></b></font></p><p><font face="Times New Roman"><b><font face="Times New Roman"> </font></b></font></p>

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