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Part-Time Flight Coordinator/Dispatch
About the position
The Part-Time Flight Coordinator/Dispatch Support role will assist Aery Aviation’s flight operations and charter coordination team during high-volume operational periods. This position supports day-to-day dispatch activities, flight following, reporting, and administrative operational tasks while helping maintain operational efficiency and exceptional customer service. The ideal candidate is detail-oriented, organized, proactive, and is capable of thriving in a fast-paced aviation environment. This is a part-time position averaging approximately 20 hours per week, with scheduling flexibility based on operational needs.
Responsibilities
- Assist the dispatch and charter coordination team with inbound customer and passenger communications during peak operational periods.
- Provide professional and timely communication to clients, crews, and vendors while maintaining Aery Aviation’s commitment to exceptional service.
- Support dispatchers with follow-up communications, trip confirmations, document organization, and operational coordination tasks.
- Assist with active flight monitoring, status tracking, and operational updates to ensure smooth trip execution.
- Help coordinate flight logistics including fuel requests, hotel accommodations, catering, permits, and ground handling arrangements as directed by the operations team.
- Assist with operational reporting, trip reconciliation, record keeping, and administrative backlog tasks to help maintain organized and compliant operations.
- Support dispatch operations in accordance with FAR 135 regulations and Aery Aviation SOPs under the direction of the OCC leadership team.
- Provide additional dispatch support coverage during busy operational periods, schedule disruptions, weather events, and increased trip activity.
- Assist with updating and maintaining operational systems including FOS/NT, scheduling platforms, and internal reporting tools.
- Support the primary dispatch team with general operational tasks, coordination efforts, and office support responsibilities as needed.
- Coordinate with vendors for trip support services including fuel, hotels, catering, transportation, and ground handling.
- Help organize vendor invoices, receipts, and operational records for management review and processing.
- Maintain a positive and professional attitude while supporting internal departments, flight crews, and external partners.
- Contribute to a collaborative operations environment focused on efficiency, safety, and customer satisfaction.
Requirements
- Previous dispatch, EMS, aviation, or operations experience preferred.
- Strong organizational and communication skills.
- Ability to multi-task in a fast-paced operational environment.
- Flexible availability to assist during peak operational periods, including occasional evenings, weekends, or holidays as needed.
- Reliable transportation.
- Ability to work from the corporate flight operations office and remotely when operationally necessary.
Nice-to-haves
- Experience with FOS/NT or relevant scheduling and dispatching software preferred.
- Aviation dispatch license or pilot’s license preferred but not required.
- Knowledge of FARs related to Part 91 or Part 135 operations preferred.
Benefits
- Competitive compensation and benefits package.
