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North America Transport Operations Lead
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain DeliverJob Sub Function:
Transportation ServicesJob Category:
ProfessionalAll Job Posting Locations:
Raynham, Massachusetts, United States of AmericaJob Description:
DePuy Synthes, the orthopedics business of Johnson & Johnson, is recruiting for a North America Transport Operations Lead (M1), preferably based in Raynham, with remote as an alternative location in North America.
Johnson & Johnson announced plans to separate its Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal and regulatory requirements. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans.
Purpose of the Position
The North America Transport Operations Lead (M1) is a key member of the global supply chain function, responsible for operational management of the transportation network across the North America region, including importation from global sites in other regions.
The role ensures the reliable, cost-efficient, and fully compliant movement of products — from manufacturing sites and regional hubs into local distribution centers, hospitals, and distributors — while safeguarding adherence to customs and international trade regulations across all operating countries.
This is a single regional leadership position that brings together two closely related disciplines: how products physically move (transportation networks, carriers, logistics providers) and how they cross borders compliantly (customs, import/export, trade documentation). The role partners closely with regional and global stakeholders enable uninterrupted product flow, mitigate risk, and drive continuous improvement.
Key Responsibilities
- Drive value across North America through optimized regional transportation flows for both inbound freight (from manufacturing sites and global hubs to regional hubs, and from hubs to local affiliates and distributor warehouses).
- Manage relationships with third-party and fourth-party logistics providers (including global Control Tower partners) through performance metrics, strategic direction, and continuous improvement programs.
- Support further deployment, development and maturity of the Global control tower in the North America region
- Lead performance measurement of transport reliability through critical metrics aligned with regional Plan, Make, and Deliver operations teams; provide input into executive performance reviews.
- Deliver on annual cost improvement and productivity targets through operational improvements while protecting service, quality, reliability, and compliance.
- Translate regional inventory strategy and business requirements into innovative transportation solutions; support transportation set-up for manufacturing network changes and new product launches.
Cross-Functional Leadership
- Partner with regional and global supply chain, Trade Compliance operations, Quality, finance, and legal teams to enable compliant product movement and rapid issue resolution.
- Represent transportation in end-to-end supply chain forums, projects, and sales and operations planning discussions; drive process alignment and trade-off decisions.
- Actively collaborate with the regional Deliver lead, distribution operations, and demand & supply planning teams to optimize capacity planning, reliability, and adherence to service commitments.
- Support product launches, network changes, and supply chain transformations by assessing and managing transportation impacts.
Key Objectives / Metrics
- Transportation cost and continuous improvement savings delivery.
- Transportation reliability — manufacturing/hub to distribution center, and distribution center to customer.
- Logistics provider (Control Tower) performance against agreed service levels and value creation targets.
Qualifications
Education
- Bachelor's degree required (Supply Chain, Logistics, Business, International Trade, or related field).
- Master's degree or MBA preferred.
Required Experience and Skills
- 6–8 years of progressive experience in supply chain, transportation, trade compliance, logistics, or related operational roles, aligned with a manager-level position.
- Strong working knowledge of international trade, customs regulations, and import/export operations within North America.
- Solid expertise across core transportation, planning, and carrier / logistics-provider management, including familiarity with control-tower operating models.
- Excellent analytical skills and an affinity for numbers: ability to support budgeting, financial reconciliation, and identify cost-saving opportunities in transportation.
- Good understanding of the order-to-cash process and end-to-end supply chain mindset.
- Experience partnering with global stakeholders and operating within a matrixed, multinational organization.
- Proven ability to manage complex operational issues, assess risk, and drive compliant outcomes.
- Effective communication, presentation, and stakeholder management skills across cultures and geographies.
Preferred Experience and Skills
- Experience in medical devices, pharmaceuticals, or other highly regulated industries.
- Familiarity with global trade systems, transportation management systems, enterprise resource planning platforms, and transport & trade visibility & automation tools.
- Demonstrated experience leading regional or global process standardization initiatives.
- Understanding of good distribution practice and a quality-first approach.
- Lean or continuous improvement certification is a plus.
- Demonstrated awareness of artificial intelligence concepts and responsible / ethical use, with experience generating effective prompts to boost productivity.
Other
- Language: English required; additional languages are a plus.
- Travel: Up to 25–30% regional and international travel.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
#DePuySynthesCareers
Required Skills:
Preferred Skills:
Coaching, Continuous Improvement, Data Analysis, Distribution Management, Order Management, Process Improvements, Resource Allocation, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Tactical Planning, Technical Credibility, Technologically Savvy, Trade Import, Transportation Management, Transportation Management Systems (TMS), Transport Management Trends, Transport NetworksThe anticipated base pay range for this position is :
102,000.00 - 204,000.00 USD AnnualAdditional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: -
