NetSuite ERP, Coupa Business Analyst

Job Description:

  • Partner with Finance, Procurement, Supply Chain, and Compliance teams to gather, analyze, and document business requirements.
  • Translate business needs into functional specifications for NetSuite and Coupa implementations and enhancements.
  • Lead process mapping, gap analysis, and future-state design initiatives.
  • Serve as a functional expert for NetSuite modules including: Financials (GL, AP, AR, Fixed Assets), Procure-to-Pay (P2P), Order-to-Cash (OTC), Inventory & Supply Chain.
  • Configure and support workflows, saved searches, reports, roles, and permissions.
  • Support integrations with Coupa, banking systems, and third-party applications.
  • Assist with month-end, quarter-end, and audit activities.
  • Act as a hands-on functional lead for Coupa: Requisitions, PO, Invoicing, Expenses, and Supplier Management.
  • Troubleshoot integration issues between Coupa and NetSuite.
  • Drive process improvements to enhance P2P efficiency and controls.
  • Ensure systems and processes align with SOX, GxP, and internal controls.
  • Support system validation documentation (e.g., requirements, testing, traceability).
  • Participate in audits and inspections as needed.
  • Lead UAT planning and execution, defect management, and sign-off.
  • Develop training materials and conduct end-user training.
  • Provide post-go-live support and continuous improvement.

Requirements:

  • 7+ years of experience as a Business Analyst, preferably in pharma or life sciences.
  • Hands-on functional experience with NetSuite ERP (minimum 3–5 years).
  • Hands-on experience with Coupa (Procurement, Invoicing, Expenses).
  • Strong understanding of Finance and Procure-to-Pay processes.
  • Experience with system integrations (NetSuite–Coupa strongly preferred).
  • Excellent documentation, communication, and stakeholder management skills.

Benefits:

  • Health insurance
  • Flexible working hours
  • Remote work options
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