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Manager, Project Support - Strategic Operations
The location for this position is virtual/remote This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As a Manager, Project Support-Strategic Operations, you will support the team that's helping hotels grow market share and outperform competitors. On the Strategic Operations team reporting to the Senior Manager, Project Support, you will work on projects including developing analytics data products and designing performance dashboards.HOW WE WILL SUPPORT YOUHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:Go Hilton travel program:110 nights of discounted travel with room rates as low as $40/nightHilton Shares:Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)Learn more about the rest of our benefits ( Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.HOW YOU WILL MAKE AN IMPACTYour role is important and below are some of the fundamental job duties that make your work unique.What your day-to-day will be like:Develop Python-based Extract, Transform, Load (ETL) pipelines to create reports and toolsAuthor complex SQL queries and stored procedures for data extraction, aggregation, and reportingBuild Excel-based financial and operational tools using VBA (macros, custom functions, PivotTable automation, Power Query integration)Integrate with RESTful APIs, managing secure authentication and credential storage (e.g., keyring)Profile pipeline performance-optimize Python code (cProfile) and SQL execution plansDocument ETL processes, data models, and maintain a centralized data catalogHow you will collaborate with others:Partner with RMCC teams, Analytics, BI, and Commercial Services teams to translate use cases into scalable data productsMentor junior analysts and developers in Python, SQL, and VBA best practices; lead knowledge-sharing workshopsProvide strategic advisory to business and technical partners on analytics best practices and data-product adoptionCollaborate with partners to define and measure performance metrics and evaluate data-product impactWhat projects you will take ownership of:Architect performance-outlook dashboards and self-service reporting tools that surface revenue and commercial trendsDevelop CI/CD pipelines for automated testing and deployment of analytics data products.Design data models (star/snowflake schemas) to support reportingEnsure compliance with security and data-governance policies, including secure credential management and access controlsOwn and maintain project artifacts in GitLab, including housing SQL queries, data models, and supporting documentation using version control best practices to enable collaboration, reuse, and scalable analytics deliveryWHY YOU'LL BE A GREAT FITYou have these minimum Qualifications:Five (5) years professional experience in analytics/data-engineering rolesExperience authoring complex SQL (Redshift, SQL Server, MySQL) and stored proceduresThree (3) years coding development experience (macros, automation, PivotTables)Proficient in Python (ETL frameworks, pandas, NumPy) and advanced Excel (Power Query, functions)Demonstrated experience in data storytelling, including leading discovery with cross-functional teams to understand needs, translating those needs into clear narratives, and delivering storytelling-driven dashboards that improve decision-making and operational efficiencyTravel up to 10%It would be useful if you have:Understanding of data-modeling principles (star/snowflake schemas)Partner and project management experience translating business needs into technical requirementsExperience with BI tools:MicroStrategy, Alteryx, Power BIExperience with Airtable, Salesforce, GitLab, and Power AutomateWHAT IT IS LIKE WORKING FOR HILTONHilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands ( . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog ( and Instagram ( to learn more about what it's like to be on Team Hilton!We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us ( if you require an accommodation during the application process.Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (Wellthy), ?a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $65,000-$95,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTEJob: Revenue ManagementTitle: Manager, Project Support - Strategic OperationsLocation: nullRequisition ID: COR015NKEOE/AA/Disabled/Veterans Experience: 5 years required
