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Manager, BCG Vantage - Consumer and Operations
About the position
As a Manager - BCG Vantage on the Topic Activation path, jointly aligned to BCG's Consumer and Operations Practice Areas, you will be a senior content expert in AI-enabled Consumer Products Operations (CPG Ops), combining deep end-to-end supply chain expertise with practical AI transformation experience. The role will focus on helping BCG teams and clients identify, shape and deliver AI-enabled transformation across the CPG value chain. You will bring strong CPG Ops expertise alongside practical understanding of AI, advanced analytics, GenAI and emerging agentic approaches, translating operational challenges into high-value solutions that can be implemented and scaled. You will partner with case and proposal teams across the AI transformation journey - from diagnosing operational value pools and prioritizing use cases, through business case and solution design, data and technology requirements and implementation roadmaps, to process redesign, adoption, scaling and value realization. You will serve as a thought partner to senior stakeholders, linking AI directly to measurable operational outcomes. You will also lead development of CPG Ops AI intellectual property and knowledge assets, including diagnostics, benchmarks, use-case libraries, tools and reusable client materials. You will contribute to commercialization through proposals, client workshops and go-to-market efforts, and may coach and line-manage junior colleagues, supporting their development and delivery. We are looking for a CPG Ops leader for whom digital and AI-enabled transformation has been a substantial part of recent experience, not simply an adjacent capability. The candidate should combine deep supply chain expertise with a strong track record of shaping and implementing AI-enabled Operations solutions. Relevant CPG Ops depth may include supply chain strategy and operating model, planning, inventory optimization, network and logistics, manufacturing, cost and productivity, and end-to-end transformation. AI experience should extend beyond strategy or experimentation to delivery in real operational environments - for example advanced analytics and predictive AI, GenAI, copilots or agentic workflows. Experience conducting CPG supply chain benchmarks - including KPI definition, peer selection, data normalization, performance gap assessment and translation into improvement levers - is an added advantage.
Responsibilities
- Identifying and solving complex CPG Ops challenges, with a strong ability to determine where AI can unlock material operational and business value
- Shaping AI-enabled Operations transformation agendas - identifying value pools, prioritizing use cases and connecting them to supply chain and broader CPG business priorities
- Translating AI opportunities into robust business cases, solution requirements, data and technology implications, implementation roadmaps, process redesign, adoption plans and measurable value-realization approaches
- Acting as a credible thought partner to senior case-team and client stakeholders, bridging CPG Ops expertise with AI, data and technology considerations and working effectively with multidisciplinary teams
- Building and codifying CPG Ops AI knowledge and assets, including diagnostic frameworks, benchmarks, use-case libraries, playbooks, tools and reusable client materials
- Managing a portfolio of case support and business-building activities, shaping proposals and client workshops and identifying opportunities to scale AI-enabled CPG Ops support across Consumer and Operations
- Training, coaching and mentoring junior colleagues, including structuring work, providing feedback and building capability across CPG Ops and AI-enabled transformation topics
- Working effectively in a global matrix organization, navigating ambiguity and fast-moving technology developments while maintaining a strong focus on practical client impact
Requirements
- 3+ years of consulting experience in Consumer Products Operations, supply chain or operations transformation, with a strong focus on digital/AI-enabled transformation; strong consulting experience is preferred
- In lieu of consulting experience, 6+ years of industry experience strongly preferred, ideally in a CPG Ops, supply chain or digital transformation role
- Deep hands-on expertise in CPG Ops and end-to-end supply chain is required, with experience in areas such as planning, inventory, network/logistics, manufacturing, cost/productivity, operating model or broader supply chain transformation
- Strong track record of shaping and implementing AI-enabled Operations initiatives - from value-pool identification and use-case prioritization through solution design, pilot/deployment, process integration, adoption, scaling and value tracking
- Working knowledge of AI and advanced analytics applied to Operations, including exposure to predictive AI, GenAI and/or agentic approaches, and the ability to translate business needs into data and technology requirements and collaborate effectively with data science, engineering and technology teams
- Strong understanding of CPG supply chain performance drivers and KPIs; hands-on experience conducting supply chain benchmarks, including peer selection, metric normalization, gap-to-value analysis and identification of improvement levers, is an added advantage
- Bachelor's Degree required (advanced degree preferred), with excellent hypothesis-driven problem-solving and quantitative skills, fluency in English and outstanding written and verbal communication skills for influencing internal and external stakeholders in a global collaborative environment
Nice-to-haves
- Experience conducting CPG supply chain benchmarks - including KPI definition, peer selection, data normalization, performance gap assessment and translation into improvement levers - is an added advantage
- hands-on experience conducting supply chain benchmarks, including peer selection, metric normalization, gap-to-value analysis and identification of improvement levers, is an added advantage
- advanced degree preferred
Benefits
- Zero dollar (\$0) health insurance premiums for BCG employees, spouses, and children
- Low \$10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
- Dental coverage, including up to \$5,000 in orthodontia benefits
- Vision insurance with coverage for both glasses and contact lenses annually
- Reimbursement for gym memberships and other fitness activities
- Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
- Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
- Paid sick time on an as needed basis
