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Logistics Support Specialist
Job Description
Air & Sea Freight is looking for a reliable, experienced, and highly organized Logistics Support Specialist to support daily freight forwarding and logistics operations. This person will serve as a key right-hand support role to management and will be responsible for helping oversee shipments, coordinate with carriers, agents, clients, warehouses, and vendors, and ensure that day-to-day operations run smoothly without constant supervision.The ideal candidate must have 3–5 years of hands-on logistics operations experience and be comfortable managing multiple shipments, solving operational issues, and communicating professionally with clients and partners. This role requires someone proactive, detail-oriented, accountable, and capable of taking ownership of the operations side of the business when management is not immediately available.
Key Responsibilities
- Coordinate daily logistics operations for air, ocean, trucking, drayage, warehousing, and special project shipments.
- Communicate with clients, carriers, airlines, steamship lines, overseas agents, customs brokers, warehouses, and vendors.
- Track and monitor shipments from origin to final delivery, ensuring timely updates and issue resolution.
- Assist with booking shipments, requesting rates, preparing documentation, and coordinating pickups and deliveries.
- Handle operational problems quickly, including delays, missed pickups, carrier issues, documentation errors, and client requests.
- Support management by taking ownership of daily operations and reducing the need for constant oversight.
- Maintain accurate shipment records, email communication, documents, and internal notes.
- Follow up with clients and partners to ensure high service levels and professional communication.
- Help prepare quotes, shipment updates, delivery confirmations, and operational reports when needed.
- Coordinate closely with customs brokers to support smooth import and export clearance processes.
- Ensure compliance with company procedures, client requirements, and logistics best practices.
- Prioritize urgent shipments and manage multiple operational tasks at the same time.
- Act as a dependable point of contact for clients and partners when management is unavailable.
Experience
- Supply chain: 3 years (Required)
- Spanish (Required)
- English (Required)
- Doral, FL 33172 (Required)