Lead Renewals Specialist – Splunk

Job Description:

  • Lead a team accountable for customer retention, renewals, and growth of Splunk's enterprise software solutions
  • Coach and mentor Renewals Specialists
  • Align regional revenue retention plans with organizational and corporate objectives
  • Lead change management initiatives
  • Deliver accurate, detailed regional forecasts on a rolling four-quarter basis
  • Consistently meet or exceed quarterly and annual renewal rate targets and KPIs
  • Reduce churn quarter-over-quarter through proactive risk identification and mitigation
  • Define, streamline, and implement internal business processes and operational guidelines
  • Collaborate with sales to develop long-term account management strategies

Requirements:

  • 5+ years of relevant leadership experience
  • Proven SaaS sales management experience with a track record of driving growth and team performance
  • Deep understanding of renewals sales metrics
  • Experience in recurring revenue models
  • Strong data-driven decision-making and problem-solving skills
  • Excellent organizational, operational, and time management capabilities
  • Outstanding interpersonal, communication, and problem-solving skills
  • Autonomous leader capable of managing and developing an autonomous team
  • Proficient with MS Office Suite and Salesforce

Benefits:

  • Medical, dental and vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short and long-term disability coverage
  • Basic life insurance
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • 4 paid days off for personal wellness determined by Cisco
  • 16 days of paid vacation time per full calendar year for non-exempt employees
  • Flexible vacation time off program for exempt employees
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • Up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Optional 10 paid days per full calendar year to volunteer
  • Annual bonuses for non-sales roles
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