Insights Lead

Job Description:

  • Own end-to-end reporting infrastructure, analytical frameworks, and insights delivery for Instacart Business and Instacart Health
  • Build partner-level insights and dashboards for timely, accurate visibility into business performance
  • Establish and operate an external partner reporting program with clear frameworks, reliable delivery cadences, and consistent data quality
  • Conduct deep-dive analyses to diagnose performance gaps and identify actionable growth opportunities
  • Develop recurring analytical programs covering retention, cohort analysis, and pipeline health
  • Close reporting coverage gaps and create scalable self-service tools
  • Partner cross-functionally to strengthen data infrastructure and support commercial execution
  • Serve as the analytical partner for internal leadership and the accountability point for external partner reporting

Requirements:

  • 5+ years of experience in analytics, business intelligence, or insights
  • 2+ years in a B2B, commercial, or GTM-facing context
  • Experience owning end-to-end reporting programs, from data sourcing and modeling to delivery and stakeholder communication
  • Strong proficiency in SQL
  • Proficiency in at least one BI/visualization tool, such as Tableau, Looker, or Mode
  • Experience building and maintaining recurring, full business-line reports and analytical frameworks at scale
  • Strong communication skills and ability to influence cross-functional partners and leadership
  • Familiarity with sales performance metrics, pipeline tracking, and customer retention frameworks
  • Comfortable operating in a fast-paced, ambiguous environment
  • Experience in a technology, marketplace, or B2B sales environment preferred
  • Familiarity with CRM data, such as Salesforce, preferred
  • Experience building or contributing to external partner-facing reporting programs preferred
  • Track record of turning ambiguous problem statements into clear, scalable analytical outputs preferred

Benefits:

  • Flexibility to work from home, an office, or a favorite coffee shop
  • Regular in-person events to stay connected and build community
  • New hire equity grant
  • Annual refresh equity grants
  • Market-competitive compensation and benefits based on work location
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