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Information Systems Supervisor - Business Relationship Management (Departmental Promo Only)
<div style="text-align: justify;"><img src="https://secure.neogov.com/images/AgencyImages/jobposting/1075/jobpostings/image/20260618123341_Napa County Logo color (new).png" data-uw-rm-alt="QU" data-id="null" data-name="20260618123341_Napa County Logo color (new).png" alt="20260618123341_Napa County Logo color (new).png" data-url="https://secure.neogov.com/images/AgencyImages/jobposting/1075/jobpostings/image/20260618123341_Napa County Logo color (new).png" style="width: 300px;" class="fr-fic fr-dib"></div><strong style="font-weight: 700;"><span style="color: rgb(38, 122, 144);"><u>About the Recruitment:</u></span></strong><br><span style="color: rgb(0, 0, 0);">The Information Technology Services Division of the County Executive Office at Napa County is conducting a Departmental Promotional Only recruitment to establish an eligibility list for the Information Systems Supervisor classification. The current vacancy within the Information Technology Services Division is for the Business Relationship Management (BRM) team.<br><br></span><span style="color: rgb(0, 0, 0); font-style: normal; text-align: left; text-indent: 0px;"><span style="font-style: normal; text-align: left; text-indent: 0px; color: rgb(0, 0, 0);"><em><strong>Only those who are in permanent, allocated positions within the County Executive Office at Napa County are eligible to be considered for this Departmental Promotional Only recruitment. </strong></em></span><span style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px; color: rgb(0, 0, 0);"><span style="margin: 0px; padding: 0px;"><strong><em>The eligibility list established from this Departmental Promotional Only recruitment may be used to fill current and future full-time, part-time, limited-term, and extra help vacancies in this classification at Napa County for up to twelve (12) months from the date the eligibility list is established.</em></strong></span></span></span></span></span><span style="color: rgb(0, 0, 0);"><br><span style="color: rgb(38, 122, 144);"><br><strong style="font-weight: 700;"><u>About the Position: </u></strong></span><br></span><span style="color: rgb(0, 0, 0); font-style: normal; text-align: left; text-indent: 0px;">Napa County Information Technology Services (ITS) provides technology services and solutions to all County departments, as well as a range of technology services to five special districts within the County. Each of these functional areas and special districts provide their unique services to the Napa County community and ITS plays a strategic role in fulfilling technology needs in support of these varying businesses. </span><br><br><span style="color: rgb(0, 0, 0); font-style: normal; text-align: left; text-indent: 0px;"><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">The Information Systems Supervisor is the supervisory class in the Information Systems Specialist series. This position performs full first-line supervisory responsibility over assigned staff and for the activities within a unit of the Management Information Services. This position is that of a working supervisor and provides supervision to staff who perform application development and/or system support work on a variety of computer systems in any one of the following functional areas: analysis and programming, system programming, database applications, data communications, technical liaison to operations, research analysis, and/or microcomputer/office automation.</span></span><br><br><span style="color: rgb(0, 0, 0);">The BRM Supervisor oversees a team responsible for building and maintaining effective partnerships between the Technology Division and County departments. The BRM Supervisor directs daily activities, assigns and monitors workload, and ensures consistent, customer-focused service delivery. This role supports the alignment of technology solutions with business needs, provides guidance and coaching to team members, manages escalations, and helps ensure that Departmental initiatives receive appropriate technical support. <br></span><br><span style="color: rgb(0, 0, 0); font-style: normal; text-align: left; text-indent: 0px;"><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><strong><span style="color: rgb(38, 122, 144);"><u>Position Requirements: </u><u><br></u></span></strong><span style="color: rgb(0, 0, 0); font-style: normal; text-align: start; text-indent: 0px;">Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:</span></span></span><ul><li style="color: rgb(0, 0, 0);"><p style="font-style: normal; margin-top: 10px; margin-right: 0px; margin-bottom: 10px; color: inherit; text-align: start; text-indent: 0px;"><strong>Experience: </strong>Three years of programming and/or systems experience in governmental or business operation including at least one year working in a lead capacity.</p></li><li style="color: rgb(0, 0, 0);"><p style="font-style: normal; margin-top: 10px; margin-right: 0px; margin-bottom: 10px; color: inherit; text-align: start; text-indent: 0px;"><strong>Education: </strong>Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)</p></li><li style="color: rgb(0, 0, 0);"><p style="font-style: normal; margin-top: 10px; margin-right: 0px; margin-bottom: 10px; color: inherit; text-align: start; text-indent: 0px;"><strong>License or Certificate:* </strong>A position assigned to this class may require possession of a valid California Driver's License.</p></li></ul><p style="font-style: normal; margin: 10px 0px; color: inherit; text-align: start; text-indent: 0px;"><em><span style="color: rgb(0, 0, 0);">*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.</span></em></p><p style="font-style: normal; margin: 10px 0px; color: inherit; text-align: start; text-indent: 0px;"><strong style="font-weight: 700;"><span style="color: rgb(38, 122, 144);"><br></span></strong><span style="color: rgb(0, 0, 0); font-style: normal; text-align: start; text-indent: 0px; margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px; color: rgb(38, 122, 144);"><strong style="font-weight: 700;"><u>Salary & Benefits:</u></strong></span></span></p><div style="color: rgb(0, 0, 0); font-style: normal; text-align: start; text-indent: 0px; margin: 0px; padding: 0px;"><ul style="padding: 0px; margin: 0px 0px 3pt;"><li style="margin: 0px 0px 0px 24px; padding: 0px;"><p style="margin: 0pt 0px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><span style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px;"><strong style="font-weight: 700;">Hourly Rate</strong>: $65.69 (Step 1) - $78.71 (Step 5)</span></span></p></li></ul></div><div style="color: rgb(0, 0, 0); font-style: normal; text-align: start; text-indent: 0px; margin: 0px; padding: 0px;"><ul style="padding: 0px; margin: 0px 0px 3pt;"><li style="margin: 0px 0px 0px 24px; padding: 0px;"><p style="margin: 0pt 0px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><span style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px;"><strong style="font-weight: 700;">Annual Salary: </strong><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">$136,635.20</span> (Step 1) - $<span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">163,716.80</span> (Step 5)</span></span></p></li><li style="margin: 0px 0px 0px 24px; padding: 0px;"><p style="margin: 0pt 0px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><strong style="font-weight: 700;">Benefits: <a href="https://www.napacounty.gov/DocumentCenter/View/25884/Benefits-Summary---PSE-Supervisory" data-pasted="true" data-uw-rm-brl="PR" data-uw-original-href="https://www.napacounty.gov/DocumentCenter/View/25884/Benefits-Summary---PSE-Supervisory">Public Service Employee Supervisory Unit Benefits Summary</a></strong></p></li><li style="margin: 0px 0px 0px 24px; padding: 0px;"><p style="margin: 0pt 0px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><strong style="font-weight: 700;"><a href="https://www.governmentjobs.com/careers/napacounty/classspecs/newprint/45786" data-pasted="true" data-uw-rm-brl="PR" data-uw-original-href="https://www.governmentjobs.com/careers/napacounty/classspecs/newprint/45786">County of Napa - Class Specification Bulletin</a></strong></p></li></ul></div><p style="margin: 0pt 0px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><br><span style="margin: 0px; padding: 0px; font-weight: bold;"><span style="margin: 0px; padding: 0px; color: rgb(38, 122, 144);"><strong style="font-weight: 700;"><u>The Recruitment & Selection Process:</u></strong></span></span></p><div style="margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-style: normal; text-indent: 0px;"><div style="margin: 0px; padding: 0px;"><ol style="padding-left: 2rem; margin-top: 0px; margin-bottom: 3pt;"><li data-pasted="true">Online applications are due by 5:00 pm PST on Wednesday, September 23, 2026.</li><li>Application screening is tentatively scheduled on Thursday, September 24, 2026. Those who pass the application screening and supplemental question review will be invited to interview.</li><li>Interviews are tentatively scheduled to take place the week of September 28, 2026.</li></ol></div></div><br><div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><strong style="font-weight: 700;"><em>The Napa County Human Resources Department reserves the right to make changes to the recruitment process at any time.</em></strong></div><div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true"><p data-pasted="true"><a href="https://www.governmentjobs.com/careers/napacounty/classspecs/45786" data-uw-rm-brl="PR" data-uw-original-href="https://www.governmentjobs.com/careers/napacounty/classspecs/45788" data-uw-rm-empty-ctrl=""><strong>Review the full job description, including the examples of duties, HERE</strong></a></p><div style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px; font-weight: bold;"><span style="margin: 0px; padding: 0px;">Disaster Service Workers:</span></span><p style="margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><span style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px;">Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, flood, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).</span></span></p></div><div style="margin: 0px; padding: 0px;"><p style="margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><span style="margin: 0px; padding: 0px; font-weight: bold;"><span style="margin: 0px; padding: 0px;">ADA Accommodation:</span></span></p></div><div style="margin: 0px; padding: 0px;"><p style="margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><span style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px;">Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.</span></span></p><p style="margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; color: inherit; text-align: left; text-indent: 0px;"><span style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px;"><strong style="font-weight: 700;"><em>Napa County is an Equal Opportunity Employer.</em></strong></span></span></p></div></div>