Hybrid Executive Assistant

<b>Executive Assistant</b><p>The Executive Assistant provides a wide variety of executive level administrative support to high-level senior professionals within a firm, office and/or client, which may include tasks such as calendar and phone management, travel bookings, expense reports, and any additional administrative job tasks as assigned. The Executive Assistant will be a proven subject matter expert that will provide white glove executive support to assigned professionals.</p><p>Location: Columbus, OH Schedule: Mon-Fri; 8:30am - 5:30pm EST Pay: $30.75 - $31.50/hour</p><p>Benefits:</p><ul><li>Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)</li><li>401k Retirement Savings Plan Including Employer Match</li><li>Paid Time Off (PTO)</li><li>Life Insurance</li><li>Paid Parental Leave</li><li>Short-term & Long-term Disability</li><li>Healthcare & Dependent Care Flexible Spending Accounts</li><li>Domestic Partner Coverage</li><li>Commuter Benefits</li><li>Legal Assistance</li><li>Employee Assistance Program (EAP)</li><li>Access to free on-site Gym</li><li>Onsite Caf</li><li>Company Provided Parking</li><li>Additional Employee Perks and Discounts</li></ul><p>Job duties:</p><ul><li>( denotes an "essential function")</li><li> Utilize appropriate logs and/or tracking software for all administrative support work</li><li> Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle</li><li> Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support</li><li> Use established procedures, standards and formats to complete administrative requests to client satisfaction</li><li> Communicate with team members, lead, supervisor or client on job or deadline concerns</li><li> Meet contracted deadlines for service delivery to our clients</li><li> Troubleshoot basic software or hardware problems</li><li>Help to foster a proactive environment of continuous service enhancement and relationship building with the client</li><li>Perform quality assurance on work of others, as requested</li><li>Adhere to Williams Lea policies, in addition to client policies</li><li>Use equipment and supplies in a cost efficient manner</li></ul><p>Job qualifications:</p><ul><li>Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history</li><li>5+ years' experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (3) years or more. Formal education and/or training may be considered in lieu of experience</li><li>Excellent calendar management experience and skills, including the coordination of complex executive meetings</li><li>Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client</li><li>Familiar with other software programs for providing administrative support</li><li>Previous experience scheduling travel arrangement strongly preferred.</li><li>Previous experience providing administrative support at the executive level preferred</li><li>Ability to interact well with all levels of management</li><li>Able to be trusted with highly sensitive and confidential information and handle with professionalism and discretion</li><li>Strong attention to detail; able to work on multiple projects simultaneously with little to no errors</li><li>Must have excellent organizational skills</li><li>Must be able to meet deadlines and complete all projects in a timely manner and maintain professionalism and composure when working with immediate deadlines</li><li>Able to exercise good judgment to make decisions that conform to business needs and policy</li><li>Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level</li><li>Ability to effectively work independently with strong decision-making abilities with minimal supervision as well as the ability to work collaboratively as part of a team</li><li>Ability to work in a fast-paced, high volume environment with efficient and effective multi-tasking skills</li><li>Ability to communicate professionally both verbally and in writing</li><li>Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions</li><li>Must be self-motivated with a positive attitude while remaining flexible, proactive, resourceful and efficient</li><li>Proven customer service skills are required to create, maintain, and enhance customer relationships</li></ul><p>Supervision:</p><ul><li>Number and title(s) of direct reports (if any): N/A</li><li>Received, internal: Account Manager, Senior Account Manager or above</li><li>Received, external: Vice President, Sr. Vice President, COO, CEO</li></ul><p>Job relationships:</p><ul><li>Internal: This position works closely with administrative associates and administrative services team members</li><li>External: Clients</li></ul>