[Hiring] Project Lead, Client Onboarding @Ventra Health, Inc.

Role Description

The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes:

  • Gathering setup data
  • Leading client and internal meetings to support data interface and billing system setups
  • Coordinating with vendor partners to ensure a smooth transition to the Client Success and Service Delivery teams post go-live

This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.

Qualifications

  • Bachelor’s Degree
  • Five (5) years of related project management experience
  • Effective oral and written communication skills
  • Experience managing multiple projects

Requirements

  • Working knowledge of Revenue Cycle Management specific to coding and billing
  • Working knowledge of project management tools and software
  • Strong strategic thinking skills
  • Strong complex project implementation skills
  • Strong process development skills
  • Strong word processing, spreadsheet, database, and presentation software skills
  • Strong management level oral, written, and interpersonal communication skills
  • Strong presentation development and delivery skills
  • Strong decision-making skills
  • Strong time management skills
  • Strong organizational skills
  • Ability to independently and successfully apply business process acumen to process improvement projects, with measurable business performance improvement outcomes
  • Ability to influence, negotiate and lead across internal constituencies regardless of title or authority
  • Ability to work against a plan, meet deadlines and produce deliverables relative to target dates
  • Ability to establish trust and credibility at all levels of an organization
  • Ability to communicate with a variety of stakeholders (both functional peers and those at the executive level) from both internal and external organizations
  • Ability to effectively work with a diverse set of stakeholders to coordinate project implementations
  • Ability to take initiative and effectively troubleshoot while focusing on innovative solutions
  • Ability to exercise sound judgment
  • Ability to handle highly sensitive and confidential information appropriately
  • Ability to initiate and maintain professional relationships
  • Ability to remain flexible and work within a collaborative and fast-paced environment
  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner

Benefits

  • Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons
  • This position is also eligible for a discretionary incentive bonus in accordance with company policies
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