Full Time Customer Experience Coordinator

Job Description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

3106 Iowa Street Suite 205

Location:

USA TJ Maxx Store 0624 Lawrence KS
Back to blog

Other Jobs To Apply

Remote Part Time Evening Data Entry Jobs -$1400 Weekly

Guest Services Representative

Remote Data Entry Specialist - Precision & Organization

Remote Call Center Agent — Part-Time Customer Care

Virtual Nurse-RN/ Virtual Nursing

Sales District Leader Trainee

Staff Data Engineer, Commercial Data Governance

Pharmacy Technician- Part Time- Omnicare

Apple Data Entry & Customer Service – Remote Jobs

Poppi Market Sales Manager - Carson/Torrance

Customer Service Analytics & Insights Analyst

Part-Time Chat Support Agent (Remote) – 15 – 18/hr Job ID- 798 Job ID- 3011

Remote Key Account Executive – Facility Supplies

Data Entry Specialist (Remote - Part Time) At Netflix (No Experience/Entry Level)

Customer Support Specialist - Build Relationships & Resolve

UM Review Nurse

Account Executive, Mid-Market (Remote)

Coca-Cola Sales Merchandiser $16-$35/hr

Call Center Agent (PT or FT - 100% Work From Home)

Remote Out of Office Position / Data Entry (Hiring Immediately)

Paid Product Tester

UPS - Package Delivery Driver $45+/hr

Retail Cashier Part Time

Customer Service Representative (Remote)

FULLY REMOTE- Patient AR Specialist

( Senior Specialist ) Remote Jobs Paying 30 An Hour, Work From Home Jobs San Antonio @ Get Dream Job

Customer Support Specialist (Part-Time)

Customer Service Agent

Coca Cola Careers in Cathedral City, CA

Registered Nurse Care Manager

Remote Pharmacy Technicians (Full-Time + Weekend Coverage)

Customer Service Representative - Remote

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

HIM Float Clerk, Short Hour

Dishwasher/Utility

National Account Lead: Walmart & Costco (Remote)

Remote Customer Service Specialist

Remote Computer Power Users & Automation Builders (Must own MacBook) - AI Trainer ($50-$60 per hour)

Entry Level FedEx Data Entry Jobs (Work At Home)

Chewy Remote Jobs Customer support (Work From Home )

Social Media Marketing Strategy Intern: Create & Grow

RN | Gastroenterology

Amazon Customer Service - Work From Home $16-$24/hr

Remote Call Center Team Lead – Customer Service

Work From Home Jobs - Remote Customer Care - Start ASAP

Fisheries Technician 1- Ocean Salmon Lab

Work Remotely: Customer Service Positions with Pay Up to 19 Per Hour

Junior Data Entry Clerk (Remote)

AVP, Workers’ Compensation Claims – $195,000 – Fully Remote

Coca Cola Careers in Fairfield, CA