Field Service Technician

<strong>Job Description<br><br></strong>Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.<br><br><strong>Responsibilities<br><br></strong><ul><li> Gains familiarity with Field Service Technician practices and procedures. </li><li> With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. </li><li> Performs hardware repairs on a component level. </li><li> Cleans and adjusts mechanical components. </li><li> Configures and installs applicable software. </li><li> Preventive Maintenance: Performs routine checks according to documented procedures. </li><li> Refills consumables as directed. </li><li> IMAC/R: Installs, moves, adds, changes and removes hardware and software products. </li><li> Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. </li><li> Participates in regular hardware and software trainings (on the job, classroom and web based). </li><li> Participates in the implementation of measures to achieve agreed KPIs. </li><li> Assists with special projects as assigned. <br><br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Education or equivalent work experience required. </li><li> Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. </li><li> Good written and verbal communication skills. </li><li> Driver's license and driving record that satisfies DN's fleet requirements. <br><br><br></li></ul><strong>About Us<br><br></strong><em> Why should you join Diebold Nixdorf? <br><br></em><em> Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. <br><br></em><em> –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. <br><br></em><ul><li> To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** <br><br></li></ul><em> We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found </em><em> here - </em><em>

Back to blog

Other Jobs To Apply

Hobby Lobby New Job Openings $30/Hour

Eddie Bauer Work From Home Jobs (Customer Support) $75000/Year

Manager, GTM - UCANZ (Contract)

Remote Account Support Specialist – Hulu Subscriber Retention & Escalation

[Remote] Senior Consultant, Account Services Management - Plano, Texas

Customer Service Rep (100% Work From Home)

Inside Sales Representative (Remote - Western Region)

Data Entry

Sr Patient Accounting Representative, Full Time, First Shift, Remote

Customer Service Representative - Lab (Remote)

Remote Jobs Wells Fargo, Wells Fargo Jobs Remote – Job ID- 403 Job ID- 2576

Aetna Cvs Work From Home

SAP MDG Enterprise Asset Management Functional Consultant Remote / Telecommute Jobs

ServiceNow Functional Lead 102420 Remote / Telecommute Jobs

Virtual Performance Integration Manager - GM Defense

REMOTE: Insurance Sales Representative

Virtual Health Technician II

English Screener

Clinical Application Specialist - Digital Implementation Services

Incident Response Consultant (Remote)

Staff Embedded Software Engineer, Virtualization

Field Medical Advisor, Oncology

Manager, Training Delivery (Remote)

Director, Creator & Affiliate Marketing

Senior AI Solutions Architect (RapidScale) (Remote)

Security Consulting Engineer(Remote)

Supervisor Employee Services Contact Center - REMOTE

Bilingual Spanish Part Time Retail Sales Consultant

Lead Strategist Project Based

Account Executive, SMB Team Sales - Miami, FL

[Remote] Senior Data Product Manager, CMC Digital

US Director of Medical Affairs (US DMA) – Infectious Diseases and Vaccines (Respiratory), Remote

Senior Product Service Specialist - Water Heaters (Remote - US Only - Must Reside in the Central ...

Lead Graphic Designer, Accessories (Remote)

Boeing Virtual Information Session - Fall 2026 [Remote]

Remote Operator (Spring, TX)

Marcus by Goldman Sachs, Complaints Specialist, Richardson, TX/Draper, UT

Staff Software Engineer at Block, Inc.: 100% Remote (New York, NY)

Community College Veterans Information Session with Bank of America

Principal Technical Writer - Customer Onboarding

CONFIGURATION SPECIALIST(MONDAY.COM)

Azure and GitHub Consultant

Finance Manager, Marketing

Amex Work From Home Jobs

Work From Home Jobs At Walmart $24/Hour

The Walt Disney Company is hiring: Remote Spanish Sports Video Content Creator i

Junior/Mid AI Video Artist (Full Remote - Worldwide)

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Online Typing Jobs (Remote Position)

SE Region for CDL A Drivers. Top 50% Avg. $81,172