e-Live Verification Phone Agent

Job Description:

  • Review customer information and verification documents
  • Verify identity and rental eligibility
  • Handle inbound and outbound customer calls
  • Support customers through phone, chat, and online verification tools
  • Document customer interactions and verification outcomes
  • Meet quality, accuracy, and productivity standards
  • Support U-Haul's TruckShare 24/7 program by helping approve rentals and prevent fraud
  • Multitask across multiple systems while assisting multiple customers simultaneously
  • Complete virtual instructor-led education, hands-on experience, and ongoing coaching

Requirements:

  • 1+ year of customer service experience (high-volume phone experience preferred)
  • Strong communication, problem-solving, and multitasking skills
  • Comfortable navigating multiple systems simultaneously
  • Strong attention to detail and decision-making abilities
  • Reliable attendance and punctuality
  • Minimum 25 hours of availability per week
  • Must be available to work Saturday and Sunday (6 consecutive hours each day)
  • Must be available Friday, Saturday, and Sunday
  • Schedule commitment required for the first 6 months
  • Holiday availability required
  • Full 90-day training commitment required
  • Consistent attendance, camera-on participation, and professionalism during training
  • Quiet, professional, distraction-free home workspace
  • Reliable high-speed internet with Ethernet connection
  • Childcare/dependent care arrangements during working hours
  • Camera participation required during training and meetings
  • Windows 11 PC
  • 16GB RAM minimum (32GB recommended)
  • SSD with available storage
  • Webcam and wired USB headset
  • Internet speeds of 50 Mbps download minimum, 5 Mbps upload minimum, and under 100ms ping
  • Screenshot of Computer Specs test results included in application
  • Screenshots of Facial Recognition Assessment scores included in application
  • Complete Criteria Assessments: Live Verify: 4 Part Assessment
  • Applicants must be legally authorized to work in the United States and must not require employer sponsorship
  • Applications not currently accepted from residents of CA, CO, MD, MA, OR, RI, NJ, WA, or the District of Columbia, or outside of the US
  • Candidates must complete interviews and assessments independently without AI tools

Benefits:

  • Growth opportunities up to $19/hour within 6-9 months based on performance and attendance
  • Eligible bilingual agents may earn $18/hour after passing bilingual assessments
  • Comprehensive part-time benefits including Medical, Dental, Vision, Rx Savings, and 401(k)
  • Virtual Instructor-led education followed by hands-on experience and ongoing coaching
Back to blog

Other Jobs To Apply

Equipment Coordinator (Fulfillment Center)

Inventory Attendant

Warehouse Associate (Part-Time)

Join Amazon in Columbus as a Fulfillment Center-Warehouse Packer

Fulfillment Center-Warehouse(Gig)-Fremont

Lead Ramp Agent — Ground Ops Leader (DailyPay)

Flexible Part-Time Fulfillment Center Order Picker in Phoenix

Salt Lake City-based 3rd Shift Weekend Operations Driver Opening

Part-Time Job at Amazon:Fulfillment Center

$21.25/hr Inventory Control Associate-Grand Rapids(PT)

Part-Time Fulfillment Center Logistics Associate(Austin)

Amazon Delivery Driver

Amazon Step Van Driver

2025 Field Engineering Trainee (Various Locations)

Now Hiring San Bernardino:Fulfillment Center-Outbound Ship Dock

Virginia Beach Hiring:Part-Time Fulfillment Center-Package Sorter

Kitchen Helper/Dishwasher (Full-Time)

[Remote] Member Contact Center Sales Associates (FT & PT)

Field Service Professional - Plainfield, NJ

Call Center Specialist [Work From Home - Night Shift - Full Time]

Remote BDR – Dental SaaS Outreach

Manager, Design Engineering - Optical

Customer Service Agent (PT or FT)

Remote Customer Service Contractor for Fortune 500 Companies

Join Today: Online Jobs for Teens: Content Creator & Virtual

Remote Data Entry Representative – Flexible Home‑Based Role for Male & Female Candidates, Customer Support & Survey Assistance – $20‑$25 per Hour

Medical Transcription Training and Work-From-Home Opportunity

Online Job for Student & Fresher (Data entry) – Job ID- 505 Job ID- 2688

Entry-Level Remote Chat Moderator – Flexible Part‑Time/Full‑Time, $25–$35/hr, No Phone Calls, Join arenaflex’s Growing Online Community

Teen Editorial Team Member for Girl-led International Magazine

Remote Coder II — Medical Coding & Denials Specialist

[Remote] Pharmacy Tech/CSR

Help Desk Specialist

Technical Support Engineer 2

YouTube Content Moderator $16/Hour (reputed company)

Work From Home

Apple Home Jobs: Stelle als Mitarbeiter von zu Hause aus

Watch Netflix (Tagger): $12-$46

Medical Review Nurse (RN)- Remote

National Account Executive/National Account Executive-Senior

Returns Processing Associate(Reverse Logistics)Vacancy in New York

Part-Time Job at Amazon:Fulfillment Center

Biller I at Monument Health Inc.: 100% Remote (FL, GA, KY, OH, SC, TN, TX, WY, SD)

Paid Focus Group Panelist - No Experience, Work From Home

Remote Part-Time and Full-Time Positions Available

Urgent Part-Time:Fulfillment Center-Order Picker(Knoxville)

Online Jobs That Are Legit - Trusted Live Chat Agent Roles, $25-$35/hr

Entry‑Level Remote Chat Support Specialist – Flexible Part‑Time Role with No Experience Required, Earn $35/hr, Grow Your Career at arenaflex

Remote Administrative Assistant-Behavioural Health

Benefits Account Specialist (Fully Remote)