Distribution Operations Manager

Job Description:

  • Maintain Distribution general policies & expected practices
  • Lead process and policy reviews
  • Develop and document standard operating procedures and playbooks
  • Ensure SFDC hygiene and data integrity with Sales and Channels Operations and distributor teams
  • Maintain parent-child relationships, distributor contacts, and coverage models
  • Maintain weekly partner report recipient lists
  • Identify automation and process simplification opportunities
  • Partner with Programs and Marketing teams on annual and quarterly incentive planning
  • Coordinate approvals of program terms and conditions
  • Support rollout of new programs, policies, and initiatives
  • Support incentive tracking and compliance
  • Work with Finance on annual and quarterly goal setting and approvals
  • Coordinate price change activities
  • Ensure reporting accuracy and readiness
  • Support quoting processes, inventory planning, and operational troubleshooting
  • Assist other departments with distribution ecosystem onboarding and rollouts

Requirements:

  • 5–8+ years in channel, distribution, or sales operations within a technology vendor
  • Strong understanding of two-tier distribution models
  • Salesforce (SFDC) operational experience
  • Experience managing policies, programs, and channel governance
  • Strong organizational and communication skills

Benefits:

  • medical
  • dental
  • vision
  • life and disability insurance
  • 401(k)
  • 11 paid holidays
  • vacation time
  • sick time
  • comprehensive leave program
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