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Director - BI Product (Memphis, TN or Remote in USA)
<h1><span class="emphasis-3"><b><b><span><span class="WA02"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">At ALSAC you</span></span></span> do more than make a living; you make a difference.</b></b></span></h1><p style="text-align:inherit"></p><div><div><div><div><h2><b><i>We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®</i></b></h2></div></div></div></div><p style="text-align:inherit"></p><h2><u>Job Description</u></h2><div><p>We are seeking a strategic and results-driven <b>Director of BI Product</b> to lead the vision, strategy, and execution of our business intelligence product portfolio. This senior leadership role will oversee a team of product managers and partner cross-functionally with engineering, design, marketing, and executive leadership to deliver innovative, data-driven solutions that drive enterprise growth and customer engagement.</p><p></p><p>The ideal candidate combines strong product leadership with deep experience in digital product ecosystems, analytics, and business intelligence. This role requires both strategic thinking and hands-on execution to ensure successful product outcomes aligned with organizational goals.</p><p></p><h3><b>Key Responsibilities</b></h3><ul><li><p><b>Product Strategy & Vision</b></p><ul><li>Define and drive a compelling product vision aligned with enterprise objectives and customer needs.</li><li>Develop and execute long-term product strategies and roadmaps that support scalable growth and innovation.</li><li>Communicate product vision, priorities, and progress effectively across all levels of the organization.</li></ul></li></ul><p></p><ul><li><p><b>Leadership & Team Development</b></p><ul><li>Lead, mentor, and develop a high-performing team of product managers.</li><li>Establish clear expectations, foster accountability, and model strong leadership behaviors.</li><li>Promote a culture of continuous learning, experimentation, and data-driven decision-making.</li></ul></li></ul><p></p><ul><li><p><b>Portfolio & Roadmap Management</b></p><ul><li>Oversee a portfolio of BI and digital products, ensuring alignment with business goals and KPIs.</li><li>Lead product planning, prioritization, and roadmap development using OKRs and performance insights.</li><li>Drive test-and-learn strategies (A/B testing, prototyping, experimentation) to optimize product performance.</li></ul></li></ul><p></p><ul><li><p><b>Cross-Functional Collaboration</b></p><ul><li>Partner with engineering, design, marketing, and sales teams to deliver high-impact solutions.</li><li>Collaborate with executive stakeholders to align product strategy with overall business vision.</li><li>Influence decision-making across a complex stakeholder landscape.</li></ul></li></ul><p></p><ul><li><p><b>Customer & Market Insight</b></p><ul><li>Conduct ongoing market research and competitor analysis to identify new opportunities.</li><li>Leverage customer feedback and product data to continuously improve product offerings.</li><li>Champion customer-centric design and audience-focused digital experiences.</li></ul></li></ul><p></p><ul><li><p><b>Execution & Delivery</b></p><ul><li>Ensure timely delivery of high-quality products and features.</li><li>Oversee release planning, product launches, and post-launch optimizations.</li><li>Drive accountability for achieving product KPIs and OKRs across the portfolio.</li></ul></li></ul><p></p><ul><li><p><b>Performance & Optimization</b></p><ul><li>Define and track key performance metrics to evaluate product success and ROI.</li><li>Lead monthly product reviews and executive updates with actionable insights.</li><li>Manage product budgets and ensure efficient investment allocation.</li></ul></li></ul><p></p><h3><b>Qualifications</b></h3><ul><li><p><b>Education & Experience</b></p><ul><li>Bachelor’s degree in Business, Engineering, or related field required (Master’s preferred)</li><li>8+ years of product management experience, including 2–4+ years in a leadership role</li><li>OR 10+ years of relevant experience without a degree, including 2-4+ years in a leadership experience</li></ul></li></ul><p></p><ul><li><p><b>Leadership & Product Expertise</b></p><ul><li>Proven experience leading teams of product managers and delivering complex product portfolios</li><li>Strong background in digital product strategy, web platforms, and audience-centric experiences</li><li>Demonstrated success in product portfolio planning, ROI evaluation, and optimization</li></ul></li></ul><p></p><ul><li><p><b>Business Intelligence & Technical Acumen</b></p><ul><li>Understanding of business intelligence concepts and how products drive data insights</li><li>Familiarity with digital marketing technologies and end-to-end user experience platforms</li><li>Experience with agile methodologies and modern product management tools</li></ul></li></ul><p></p><ul><li><p><b>Core Competencies</b></p><ul><li>Strategic thinker with strong analytical and problem-solving skills</li><li>Exceptional communication and stakeholder influence capabilities</li><li>Ability to operate effectively in complex, fast-paced environments</li><li>Strong organizational, planning, and execution skills</li><li>Inspires and motivates teams through shared vision and collaboration</li></ul></li></ul></div><h1><b><span class="emphasis-2"><u>Benefits & Perks</u></span></b></h1><h2><i>The following Benefits & Perks apply to<b> </b><u>Full-Time Roles </u><u>Only<b>.</b></u></i></h2><h2><i><span>We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. </span></i></h2><h2></h2><ul><li>Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)</li><li>401K Retirement Plan with 7% Employer Contribution</li><li>Exceptional Paid Time Off</li><li>Maternity / Paternity Leave</li><li>Infertility Treatment Program</li><li>Adoption Assistance</li><li>Education Assistance</li><li>Enterprise Learning and Development</li><li><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.stjude.org%2Fjobs%2Falsac%2Falsac-st-jude-benefits.html&data=04%7C01%7CAttamara.Hayes%40alsac.stjude.org%7C160dbcde9b3c44d0e4a108da1657cb2a%7C62a96f9aa5614bfba97870a73a08dc02%7C0%7C0%7C637846863576928938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=LFjbNVRcBHCh1JaJ7PAxxgl6d0fYMZ0uKkRgZz%2FSYrQ%3D&reserved=0" target="_blank" rel="noopener noreferrer"><span>And more</span></a></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b><span>ALSAC is an equal employment opportunity employer. </span></b></p><p style="text-align:left"><span><span>ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.</span></span></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>No Search Firms:</span></b></p><p style="text-align:inherit"></p><p style="text-align:left"><span>ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.</span></p>