Cyber Business Operations Manager (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the Role:The Office of the CISO operates at the intersection of cybersecurity strategy, enterprise program execution, and senior leadership engagement. This role is the operational backbone of that office - owning the processes, reporting structures, stakeholder forums, and information systems that allow the CISO and the broader Cybersecurity leadership team to operate with clarity, speed, and confidence.This is not a coordinator role. This is a senior individual contributor who bringsrecommendations, not questions - and who can walk into a room with the CISO's Senior Leadership Team and represent the office with authority, judgment, and executive presence.What You'll Do:Operational LeadershipContinuously improve the operating model and rhythm for the Office of the CISO -including planning cadences, prioritization frameworks, governance structures, and communication mechanismsPrepare the CISO for Office of the CIO-level meetings - which requires running and facilitating internal CISO-level meetings to ensure alignment, readiness, and a clear point of view before stepping into the broader forum; at the Office of the CIO level this role attends as a supporting presence, ready to contribute when called uponIdentify friction in how the team plans and executes and introduce scalable solutions without waiting to be askedServe as the primary operational point of contact for the Office of the CIO, managing all deliverables, deadlines, and reporting requirements that flow between the CISO organization and the broader Office of the CIO structureRepresent the Office of the CISO in senior leadership forums when the Director is unavailable - arriving prepared, informed, and ready to speak to any open itemSupport budget tracking, headcount planning, and AOP inputs in partnership with the Director - including forecasting, actuals reconciliation, and vendor spend management Reporting & MetricsOwn the full reporting lifecycle for the CISO organization - including OKRs, KPIs, KRIs, project and program status, and health indicators - across multiple systems and stakeholder audiences including the Office of the CIO, ELT, and Board of DirectorsProduce and maintain weekly status updates in multiple formats tailored to different audiences - from executive summaries for the CISO and Office of the CIO to operational updates for the program management teamEnsure all reporting is accurate, current, and tells a coherent story - not just a status updateEstablish and enforce reporting standards across the program management team including data quality, milestone hygiene, and update cadenceStakeholder Engagement & Executive Communication Build and maintain strong relationships across the CISO Senior Leadership Team and Office of the CIO - developing a deep understanding of each team's business operations priorities well enough to anticipate needs, surface issues before they escalate, and ensure the Office of the CISO is always prepared and well-representedDevelop executive-level narratives, agendas, and content for key forums including the Monthly Operating Review, Board of Directors deck, and CISO Senior Leadership Team meetingsFacilitate alignment across stakeholders who don't always agree - driving decisions forward without relying on formal authorityTools, Systems & AI EnablementOwn and govern the operational toolset for the Office of the CISO - including WorkBoard, Asana, Jira, and ServiceNow - ensuring adoption, data integrity, and consistent use across the teamActively apply AI tools to improve how the office operates and help the broader team build AI-enabled workflows into their daily work - this is a shared responsibility, not a solo initiativeStay current on enterprise AI capabilities and bring practical recommendations for how the team can work smarterProgram Operations - Crowd for CrowdOwn the operational management of the Crowd for Crowd program - including stakeholder communications, status tracking, milestone reporting, and cadence managementServe as the reporting hub for project managers supporting Crowd for Crowd product adoption initiatives - aggregating status, surfacing risks, and ensuring leadership has a clear and current view of progress across all workstreamsMaintain strong relationships with product, sales, and event stakeholders to ensure the program operates smoothly and delivers on its customer-facing commitmentsWhat You'll Need:10+ years of experience in program management, business operations, or a related discipline - with a track record of building and improving processes in a fast-paced technology or cybersecurity environmentDemonstrated ability to operate independently at the senior leadership level - bringing recommendations, driving decisions, and representing a team without a manager in the roomExperience developing executive-level content and narratives that turn complex operational information into clear, compelling communication for Office of the CIO, ELT, and Board-level audiencesStrong working knowledge of enterprise program management and operational tools including WorkBoard, Asana, Jira, and ServiceNow - and a track record of driving adoption and data integrity across a teamProven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.Exceptional written and verbal communication skills - with the ability to align stakeholders, facilitate difficult conversations, and drive execution across teams and levelsExperience supporting budget management, headcount planning, and annual operating plan processesSound judgment, strong attention to detail, and a continuous improvement mindset; understand the value of documentation as a norm, not an exceptionCybersecurity industry experience preferred; ability to quickly develop fluency in cybersecurity concepts and organizational priorities requiredThis role is primarily remote-friendly with limited travel; candidates should expect to travel approximately four times per year for events such as offsites, conferences, and customer-facing engagementsBonus Points: You have operated as the right hand to a senior executive and know what it means to make their life easier without being askedYou treat a recommendation as a deliverable, not a suggestionYou are as comfortable in a Board of Directors prep session as you are cleaning up a messy Asana boardYou use AI in your daily work already and you enjoy showing others how to do the sameYou bring hands-on project and program management experience - you understand how projects are structured, how programs are run, and how to hold a portfolio together; experience with Agile methodologiesYou have working knowledge of cybersecurity - you don't need to be an engineer but you understand the landscape, speak the language, and can hold your own in a room full of security professionals without having to ask what half the acronyms mean#LI-AM1Benefits of Working at CrowdStrike:Market leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.Find out more about your rights as an applicant.