Customer Service Representative

<p>In this pivotal role, CSRs respond primarily to phone, also fax and online inquiries from health care professionals to assist them through the medication prior authorization process. Initial screening of requests based on guidance given by online prior authorization tools. Approves prior authorization requests if the data collected meets the approval specifications. Refers prior authorization requests that do not meet the approval specifications to a Pharmacist for clinical review. Independently responds to contacts ranging from routine to moderate complexity. May seek assistance with health care professional services issue of substantial complexity. Performs research to respond to inquiries and interprets policy provisions to determine most effective response using established departmental procedures, HIPAA regulations, and corporate policies.</p><p>Cigna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

Back to blog

Other Jobs To Apply

Account Executive, Enterprise, Global

Senior International HRBP

Remote Internet Search Quality Rater - English (United States)

Operations Manager | San Francisco

Customer Success Renewal Specialist (Remote Eligible - Costa Rica)

Remote Enterprise SaaS Account Executive

Solutions Architect, Virtualization

Remote Technical Services Engineer, 1st Shift, EST hours

CONFIGURATION SPECIALIST(MONDAY.COM)

Senior Privacy Engineer

Datadog Senior Consultant

Senior Business Value Manager

Senior Manager, Accounting Operations — Grammarly

Startup Program & Experience Lead

Reddit Content Specialist

Sr. Systems Analyst, Finance, Enterprise Apps

Senior Migration Consultant - R&D (Remote)

Remote Senior Accounts Receivable Analyst

Frontend Developer(Angular & API)

Senior Principal, Sales Compensation Design & Strategy - Remote

Remote Director, Customer Education

Part-Time Squarespace Website Specialist (Remote, Flexible Hours)

Sr. Staff Software Engineer, Pinterest Assistant

Customer Service Specialist, Motorsports - (Full-time, Remote, USA)

Slack Experience Architect

Applied Data Scientist

Content Creator — Furniture & Home Appliances Brand (LA-Based)

Remote HubSpot Specialist

Atlassian Solution Sales Executive: JSM, Strategic Accounts - Remote

Application Analyst Invision Patient reputed company...

Technical Support Engineer, Pressable

Migration Engineer - GitLab Dedicated - Remote

Shopify Operations Manager (US-based) Full-time

[Remote] International Health Certificate Project Specialist (Veterinary Technician)

Twitter / X Engagement Specialist at GRK reputed company – reputed company Store

Hobby Lobby New Job Openings $30/Hour

Eddie Bauer Work From Home Jobs (Customer Support) $75000/Year

Manager, GTM - UCANZ (Contract)

Remote Account Support Specialist – Hulu Subscriber Retention & Escalation

[Remote] Senior Consultant, Account Services Management - Plano, Texas

Customer Service Rep (100% Work From Home)

Inside Sales Representative (Remote - Western Region)

Data Entry

Sr Patient Accounting Representative, Full Time, First Shift, Remote

Customer Service Representative - Lab (Remote)

Remote Jobs Wells Fargo, Wells Fargo Jobs Remote – Job ID- 403 Job ID- 2576

Aetna Cvs Work From Home

( Manager ) United Airlines Remote Jobs, Airline Remote Jobs @ Joblagii

American Airlines Work From Home Jobs @ Get Dream Job

Remote Airlines Job, Southwest Airlines Careers At Home @ Joblagii ( Senior Manager Technology )