Conditions Director

Job Description:

  • Lead and scale GoodRx’s conditions subscriptions business end-to-end
  • Own business performance, including P&L and unit economics
  • Develop and execute the business strategy and growth roadmap
  • Partner with Marketing on customer acquisition strategy and execution
  • Define, test, and optimize pricing, refill cadence, bundles, referral, and loyalty strategies
  • Improve the telehealth customer funnel using data and customer insights
  • Develop onboarding, retention, save, win-back, upsell, and cross-sell programs
  • Lead cross-functional execution across Product, Marketing, Data, Finance, Clinical Operations, and other teams
  • Use analytics to forecast performance, identify opportunities and risks, and prioritize improvements
  • Advise senior leadership on subscription business decisions
  • Monitor competitive and market landscapes and develop recommendations
  • Integrate condition subscriptions with GoodRx savings, mail order, labs, and content offerings
  • Operate within healthcare regulatory and compliance requirements and support MLR reviews
  • Manage relationships with provider groups, pharmacies, labs, and other partners
  • Strengthen team effectiveness through goals, operating mechanisms, accountability, coaching, and guidance
  • Influence senior and executive stakeholders and carry decisions through execution

Requirements:

  • Typically requires 15 years of related experience with a bachelor’s degree; 12 years with a master’s degree; or 8 years with a PhD; or equivalent experience
  • MBA or another relevant advanced degree preferred
  • Extensive experience across product, growth, general management, or related disciplines
  • Deep expertise in subscriptions, recurring revenue, and consumer businesses
  • Proven experience with significant accountability for a P&L or major business line
  • Strong financial and analytical acumen
  • Demonstrated ability to lead complex, cross-functional initiatives at scale
  • Strong judgment and problem-solving skills
  • Excellent executive communication, stakeholder management, and influencing skills
  • Experience scaling a D2C telehealth, healthcare, or subscription business to millions of users and/or $50M+ in annual recurring revenue preferred
  • Experience operating within HIPAA, MLR, healthcare advertising requirements, and platform policies preferred
  • Knowledge of applicable state telemedicine requirements and FTC/FDA advertising standards
  • Compliance with Company safety and security policies and procedures

Benefits:

  • Annual cash bonuses or commission
  • Annual equity grants
  • Medical, dental, and vision insurance
  • 401(k) with a company match
  • ESPP
  • Unlimited vacation
  • 13 paid holidays
  • 72 hours of sick leave
  • Mental wellness programs
  • Financial wellness programs
  • Fertility benefits
  • Generous parental leave
  • Pet insurance
  • Supplemental life insurance for you and your dependents
  • Company-paid short-term and long-term disability
  • Reasonable accommodations for candidates with disabilities
Back to blog

Other Jobs To Apply

Remote Part Time Evening Data Entry Jobs -$1400 Weekly

Guest Services Representative

Remote Data Entry Specialist - Precision & Organization

Remote Call Center Agent — Part-Time Customer Care

Virtual Nurse-RN/ Virtual Nursing

Sales District Leader Trainee

Staff Data Engineer, Commercial Data Governance

Pharmacy Technician- Part Time- Omnicare

Apple Data Entry & Customer Service – Remote Jobs

Poppi Market Sales Manager - Carson/Torrance

Customer Service Analytics & Insights Analyst

Part-Time Chat Support Agent (Remote) – 15 – 18/hr Job ID- 798 Job ID- 3011

Remote Key Account Executive – Facility Supplies

Data Entry Specialist (Remote - Part Time) At Netflix (No Experience/Entry Level)

Customer Support Specialist - Build Relationships & Resolve

UM Review Nurse

Account Executive, Mid-Market (Remote)

Coca-Cola Sales Merchandiser $16-$35/hr

Call Center Agent (PT or FT - 100% Work From Home)

Remote Out of Office Position / Data Entry (Hiring Immediately)

Paid Product Tester

UPS - Package Delivery Driver $45+/hr

Retail Cashier Part Time

Customer Service Representative (Remote)

FULLY REMOTE- Patient AR Specialist

( Senior Specialist ) Remote Jobs Paying 30 An Hour, Work From Home Jobs San Antonio @ Get Dream Job

Customer Support Specialist (Part-Time)

Customer Service Agent

Coca Cola Careers in Cathedral City, CA

Registered Nurse Care Manager

Remote Pharmacy Technicians (Full-Time + Weekend Coverage)

Customer Service Representative - Remote

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

HIM Float Clerk, Short Hour

Dishwasher/Utility

National Account Lead: Walmart & Costco (Remote)

Remote Customer Service Specialist

Remote Computer Power Users & Automation Builders (Must own MacBook) - AI Trainer ($50-$60 per hour)

Entry Level FedEx Data Entry Jobs (Work At Home)

Chewy Remote Jobs Customer support (Work From Home )

Social Media Marketing Strategy Intern: Create & Grow

RN | Gastroenterology

Amazon Customer Service - Work From Home $16-$24/hr

Remote Call Center Team Lead – Customer Service

Work From Home Jobs - Remote Customer Care - Start ASAP

Fisheries Technician 1- Ocean Salmon Lab

Work Remotely: Customer Service Positions with Pay Up to 19 Per Hour

Junior Data Entry Clerk (Remote)

AVP, Workers’ Compensation Claims – $195,000 – Fully Remote

Coca Cola Careers in Fairfield, CA