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Communications Specialist - Workers Compensation - Remote

May 25, 2026

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Communications Specialist plays a central role in producing high-quality communications for internal and external audiences by ensuring clarity, accuracy, consistency, and alignment with corporate brand and content standards. The role oversees both standard and critical communications, including executive messaging, website updates, official correspondence, and emergency alerts; serves as a trusted communication partner to executive leadership; performs technical and editorial reviews of proposals and official documents; enforces style guidelines; and may propose new and innovative communication assets or approaches.

This is a highly collaborative role that works closely with all lines of business and serves as an editorial steward for the organization, coordinating inputs from multiple stakeholders and delivering polished, accurate, audience-appropriate communications, often within aggressive timelines.

Key skills include

Advanced writing, editing, and proofreading skills across executive, technical, and market-facing communications
Solid editorial judgment and attention to detail for highly visible materials that are often complex
Proven experience supporting executive and CEO communications
Ability to manage multiple priorities, versions, and deadlines in a fast‑paced environment
Effective collaboration and facilitation skills with senior leaders and cross‑functional teams
Working knowledge of brand, style guidelines, and content governance standards

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Communications oversight and editorial leadership
- Oversee all internal and external OWCA communications to ensure clarity, consistency, and alignment with corporate guidelines
- Perform technical and editorial reviews of proposals, executive communications, and market-facing documents to ensure accuracy, professionalism, and audience alignment
- Ensure version control discipline and proper storage of final materials to prevent duplication or conflicting communications
- Perform quality assurance on all communications including email formatting, links verification, and distribution list accuracy, prior to distribution
- Act as an editorial steward across proposals, executive presentations, website content, and official correspondence
Executive and CEO communications
- Write and edit communications on behalf of executive leadership, including CEO newsletters, announcements, presentations, town hall materials, and follow up communications
- Manage the OWCA Communications mailbox and draft official announcements, memos, and executive messaging
- Support speaker engagement preparation and executive-facing materials as required
Writing and content development
- Research, draft, facilitate reviews for, and finalize a wide range of internal and external communications, including:
  - Executive and division-wide communications
  - Client-requested documents
  - Website copy and digital content
  - Industry award nominations and sponsorship copy
  - Emergency and time-sensitive communications
- Ensure all written materials are clear, accessible, and appropriate for the intended audience
- Draft, format, schedule, and distribute email communications using enterprise email platforms and marketing automation tools, ensuring accuracy, audience targeting, and alignment with brand standards.
- Ensure communications are adapted appropriately across channels (email, web, executive messaging) and maintain consistency of messaging across formats and audiences.
Facilitation and collaboration
- Organize and lead working sessions and review meetings with executive leadership, business development, clinical, policy, product, IT, and account teams
- Coordinate daily with internal communications partners and other contributors
- Ask pertinent questions, listen carefully, and incorporat

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...