Client Support Representative, Entry-Level

Job Description:

  • Meet virtually with clients to discuss available benefit options
  • Help individuals and families understand and enroll in eligible programs
  • Provide professional, friendly customer service
  • Build and maintain strong client relationships
  • Coordinate client appointments and maintain accurate records
  • Follow established processes and systems with support from experienced mentors
  • Participate in weekly coaching, team meetings, and professional development

Requirements:

  • No previous experience is required
  • Excellent communication skills and strong interpersonal skills
  • Self-motivated and willing to learn
  • Positive, professional, and dependable
  • Comfortable working independently in a remote environment
  • Organized and able to manage appointments and client follow-ups
  • Interested in developing professionally and growing into leadership opportunities

Benefits:

  • 100% remote work
  • Flexible scheduling
  • Comprehensive training
  • Ongoing mentorship and coaching
  • Career advancement opportunities based on performance
  • Recognition and performance-based bonus opportunities
  • Supportive team environment
  • Opportunities to develop leadership skills
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