Claims Specialist

<strong>Cities and Villages Mutual Insurance Company <br>Claims Specialist <br>Wauwatosa, WI</strong><div style="text-align:center;"><span style="font-size:18px;"><a href="https://www.governmentjobs.com/careers/cvmic/jobs/5307678/claims-specialist?pagetype=jobOpportunitiesJobs"><strong>APPLY HERE</strong></a></span></div><div><h2>SERVICE FIRST. INSURANCE ALWAYS.</h2><p>Under the general supervision of the Worker's Compensation Claims Manager, this position is responsible for investigating, processing and adjusting worker's compensation claims. Some limited travel may be required with limited overnight stays.</p><hr><h2>WHY JOIN THE CVMIC TEAM:</h2><ul><li>The ability to make a difference to our municipal clients/members!</li><li>Great variety in what you do each day</li><li>Flexibility with your schedule, including the ability to work remotely</li><li>A supportive team environment</li><li>Outstanding benefits that include: Company-paid retirement contribution into a Simplified Employee Pension (SEP) Plan: 12.1% of salary, after one year of employment, Company-paid health insurance premiums, and tuition reimbursement for continued opportunities for growth and development!</li></ul><p>View what employees say about working at CVMIC!</p><hr><h2>Essential Duties & Responsibilities</h2><ul><li>Reviews first report of injury forms (WC-12) and follow up with claimants, insureds, medical providers or others in a timely manner to determine compensability.</li><li>Files required State forms in a timely and accurate manner.</li><li>Processes new claims, sets and monitors reserves.</li><li>Maintains up to date files and diaries on all active claims.</li><li>Interviews, telephones, or corresponds with municipal client/member representatives, employees, and supervisors, claimants, witnesses and medical personnel; reviews medical and hospital records in a timely manner to determine compensability while maintaining required confidentiality.</li><li>Recommends and sets up Independent Medical Evaluations, Vocational Evaluations and assigns Rehabilitation Nurses as necessary.</li><li>Reviews and pays medical bills and indemnity benefits. Submits medical bills for third party review.</li><li>Identifies and reports claims with re-insurance/excess insurance exposure to the carrier, Claims Manager and CEO.</li><li>Exercises discretion within settlement authority to pay, deny or settle claims and establish reserves on claims. Exercises discretion with respect to investigating claims and processing medical bills and indemnity payments. Discretion is also required with respect to all Company procedures to allow for the flexibility needed to process claims properly and in a timely manner.</li><li>Recommends litigation when settlement cannot be negotiated; Oversees litigation on contested cases.</li><li>Assigns work, provides oversight, and reviews files of the Med-Only Claims Specialist.</li><li>Monitors claims to identify and follow up on subrogation opportunities.</li></ul><hr><h2>Other Duties & Responsibilities</h2><ul><li>Attends Administrative hearings.</li><li>Conducts claim file review with municipal clients/members.</li><li>Provides Worker's Compensation training for municipal clients/members as needed.</li></ul><hr><h2>Qualifications</h2><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>High School Diploma;</li><li>Associate's degree (A. A.) or equivalent from two-year college or technical school is preferred;</li><li>Three to five years related experience and/or training; or equivalent combination of education and experience.</li></ul><br><span style="font-size:18px;">Knowledge, Skills & Abilities </span><p><strong><u>Knowledge of:</u></strong></p><ul><li>The principles and practices of worker's compensation claims handling.</li><li>Wisconsin Worker's Compensation Act, Administrative Code and case law.</li><li>Duty disability and long term disability benefits, including 40.63 and 40.65.</li><li>Claims software, Outlook, Excel and Microsoft Word or similar business software.</li><li>American's with Disabilities Act (ADA), Family & Medical Leave Act (FMLA), and Medicare set aside laws.</li></ul><strong><u>Ability to:</u></strong><ul><li>Accurately calculate and verify indemnity payments as required by the Worker's Compensation Act and Wisconsin Administrative Code.</li><li>Handle sensitive situations in a professional manner that reflects favorably upon the municipal client/member and Company.</li><li>Communicate professionally, timely and effectively both orally and in writing.</li><li>Interact effectively with others inside and outside the organization.</li><li>Accurately and efficiently read, analyze, and interpret general business periodicals, medical reports, legal reports, and governmental regulations.</li><li>Accurately and efficiently write reports and business correspondence..</li><li>Effectively and professionally present information and respond to questions from clients, claimants, medical service providers, attorneys and representatives from governmental agencies.</li></ul><strong><u>Certificates, Licenses, Registrations</u></strong><ul><li>Must possess and maintain a valid Wisconsin driver's license during employment.  </li><li>Must be able to provide an automobile with liability insurance limits acceptable to the company.</li></ul></div><p><strong>We Make it Easy</strong></p> <p><em>Founded in 1901, MRA is a nonprofit employer association that serves more </em><em>than 4,000 employers, covering more than one million employees.</em></p> <p> </p> <p><em>As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.</em></p> <p><em>We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.</em></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...