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Central Patient Administrative Coordinator - Remote
Team Rehabilitation Clinic PositionTeam Rehabilitation is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia.Since our first clinic opened in 2001, we've built a reputation for excellent outcomes, exceptional patient satisfaction, and a workplace where therapists love to work.Our mission is simple:Provide the best outpatient physical, and occupational therapy.Make therapy enjoyable for patients.Deliver measurable improvements in health and quality of life.We believe that great therapy starts with great people and we're committed to giving our team the tools, time, and support they need to succeed.Why You'll Love Working HereProfessional Growth$1,500 per year for continuing education or student loan repayment your choice.40 hours of paid CEU time in addition to PTO.A strong Equity & Engagement commitment every team member's voice matters.Competitive Pay & BenefitsLOW COST medical plan option, plus dental & vision coverage.401(k) match, profit sharing, and generous PTO.Competitive salary with monthly bonus opportunities.ResponsibilitiesTeam Rehabilitation is seeking a dynamic individual to be that important first point of contact within our clinic.Responsibilities:Greet patients in a friendly, outgoing manner; ideal candidate would be empathetic to patient conditions and do whatever is needed to help, accommodate and support the patient's success in therapyEnsure 360 communication with patients, physicians, other staff members and anyone else involved in the patient's care - including any necessary follow-upsMaintain complex schedules while ensuring that all patients are scheduled the appropriate amount of visits which may include working with other staff members to accommodate patient needsVerify and explain insurance benefits to every patient, as well as obtaining and tracking any authorizations neededAccurate data entry into electronic medical and billing record system, including billing changes and follow-upCollect Co-pays in an accurate, timely and professional mannerInput data collected from in-house research; information provided will assist in determining clinic performanceAssist in clinic performance by preparing management information, imputing data from in-house research and assuming basic maintenance of clinic supplies and equipmentAble to multitask in a fast paced, demanding environment while staying on top of daily reports and tasksMust be committed to Team's initiative of making DEI a priority - bringing a sense of belonging and empowerment within a diverse workforceOther Tasks:Support multiple clinicsAll other duties as assigned by their SupervisorQualificationsHigh school graduate or equivalentExperience in a patient centered health care position is an advantage, but is not necessaryExperience in other positions requiring customer contact and service is also usefulExcellent written and verbal communication skills requiredMust possess solid basic computer skillsSpanish speaking a plus!Will only consider candidates that live in states with Team Rehab clinics - Michigan, Illinois, Indiana, Wisconsin, and Georgia. Salary: USD 36000 - 60000 per year
