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Business Development Manager at Hyatt Hotels: 100% Remote (Milwaukee, MN, Minnesota)
Title: Business Development Manager (Remote, Minnesota)
Location: Minnesota WI - Milwaukee,
Job Description:
Full-time
Yearly US Dollar (USD) pay basis
Req ID: MIL000418
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Summary
ALG Vacations (ALGV), part of Hyatt, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America's leading vertically integrated travel, hospitality, and leisure management groups, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.
Grow your career as a Business Development Manager (BDM) within ALG Vacations. As a BDM, you will be responsible for representing and selling Travel Impressions, Apple Vacations, Funjet Vacations, United Vacations, Blue Sky Tours in your respective territory to the travel agency community.
You'll develop and enhance strong agency relationships and mutually beneficial partnerships with the objective of growing incremental revenue and profitability.
You will take a consultative selling approach with travel agencies to identify share shift opportunities from our competition, leverage preferred relationships and execute engagement plans to increase incremental revenue.
The territory today will be responsible for MN, Western WI, ND, SD, IA. Territory is subject to change.
About ALG Vacations
It all begins when our client's book with ALG Vacations. As North America's leading tour operator, we keep our standards as high as our passion for travel, working together with our agents to ensure every client's vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.
ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:
- Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
- Destination Management Services: Best-in-class destination management services provided by Amstar DMC and Worldstar
- Loyalty Program: Exclusive loyalty program Unlimited Vacation Club
- Technology Solutions: Innovative technology solutions provider Trisept Solutions, connecting over 88,000 travel agents with leading travel suppliers.
Since 2021, ALG Vacations has proudly been part of Hyatt. At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. Since 1957, our colleagues have been at the heart of driving Hyatt to become one of the world's leading and fastest-growing hospitality brands, without ever losing focus on people and care.
Our Values
At ALG Vacations, we care for people so they can be at their best. We bring our values to life every day to ensure our colleagues have what they need to thrive, be their best selves, and create memorable guest experiences.
Experimentation • Empathy • Inclusion • Integrity • Respect • Well- Being
We're proud to offer exceptional corporate benefits which include:
Travel Perks and Benefits for both ALG Vacations and Hyatt
Medical, Dental and Vision Insurance
Basic Life Insurance
Short- & Long-Term Disability
Paid Parental Leave
Corporate Wellness Program
Travel Discounts & Deals
Paid Time Off & Holidays
401(k) Plan with Company Match
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.
Essential Functions:
- Develop strategic alliances with travel agents and agencies.
- Leverage preferred relationships of ALG VACATIONS to gain commitment, incremental revenue growth with travel agencies.
- Utilize a consultative sales approach to match the needs of the agency with the product offering of ALG VACATIONS.
- Gain revenue commitments with travel agencies for the appropriate brand(s). Execute an implementation plan with agency to realize committed revenue.
- Maintain engagement plans for all top tier accounts.
- Achieve sales targets by managing territory effectively and growing the accounts with the biggest opportunities.
- Be responsive to agent needs, issue resolution, and good follow up.
- Represent ALG VACATIONS at events in respective territories (and occasionally outside territory) to cultivate new business opportunities and gain new revenue commitments.
- Create brand loyalty using key tools such as joint marketing plans, agency education, providing marketing tools to agents, product differentiation, and value proposition of booking brand.
- Use reporting tools to understand profitability, trends, and goal tracking.
- Increase and promote distribution through VAX booking platform in line with established goals.
- Document all activities via sales reporting tools provided.
- Monitor competitive activities in the marketplace and provide feedback on reporting and in meetings.
Qualifications
Experience:
- Travel industry knowledge or experience preferred but will consider other candidates will transferable sales background.
- Must be based within the MN or IA territory (work from home based)
- Being able to travel up to 70% of the time is crucial for this job Travel by plane and car is required depending on the location of client opportunity. Travel consists of attending sales appointments, meetings, trade shows, FAM trips, supplier functions, company meetings, training functions both in destination and in the territory.
- Customer Service - Knowledge of principles and processes for providing customer service. This includes assessment of customer needs, meeting quality standards for services and evaluation of customer satisfaction.
- Marketing - Knowledge of principles and methods for showing or promoting products and services. This includes marketing strategy and tactics.
- Sales Experience - Knowledge of principles and methods for selling products and services including sales techniques and sales control systems. Ideally, consultative sales experience.
- Negotiation skills - the ability to position ALG VACATIONS as a solution to an agency's needs, ultimately persuading agency to commit to selling our products.
- Judgment and Decision-Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Analytical skills - the ability to dissect reporting and take the appropriate action to increase revenue. Good grasp of reading reports and understanding data. Knowledge of pivot tables is a plus.
- Excellent communication skills - the ability to write clearly and concisely. Strong verbal skills - the ability to clearly communicate the benefits of our products with the how/why an agency, to include strong listening skills with the ability to ask the right questions and hear what is being said.
Education:
- Bachelor's degree (BA) from four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We Welcome You:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $76,100-$85,000. This position is also eligible for a Sales Incentive Plan.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
Apply
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