Get Hired Faster With COMPANY_NAME!

Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?

A better Job
A better Future
A better Knowledge
A better Paycheck
A greater Path to walk on.

And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...

Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.

That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

How does COMPANY_NAME make this possible?

On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.

COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.

When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!

3: The Type of Resume You Need to Get Priority Placement

With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.

5: COMPANY_NAME Helps You Grow Your Career

COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.

6: The Easiest Way To Find A Job

COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.

7: Find Roles That Offer Growth, Culture & Benefits

COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.

8: Get Support With Resume, Interviews & Career Planning

COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.

9: Your Future Starts Today

COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.

Automations & Excellence Program Manager

About the position

The Automations & Excellence Program Manager plays a pivotal role in driving high impact projects and programs for Asana’s Customer Experience Organization, especially supporting AI transformation efforts across Services & Support. As a key member of the Support & Services Automations & Excellence team reporting into the Strategic Support Operations Manager, this individual will manage a portfolio of strategically impactful projects and programs intended to improve processes and systems, elevate Customer Experience team performance, improve Asana Customer outcomes (satisfaction, retention, utilization, consumption), and support multi-horizon strategic initiatives. This individual will combine analytical depth, operational excellence, strategic problem-solving, and strong cross-functional influence to ensure the programs they support are well scoped, expediently delivered, and produce exceptional results for Asana and our customers. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

Responsibilities

Translate business requirements into strategic, multi-horizon, actionable programs, project plans, and cross functional initiatives
Coordinate transformation AI programs for Services & Support, identifying and realizing high leverage opportunities to support AI product maturity, maximize customer AI consumption, and promote self-service outcomes
Own the successful execution of those programs, ensuring cross-functional alignment, actionable timelines set with velocity in mind, clear objectives, and quantified success metrics
Apply and contribute to the improvement of program and project governance frameworks to drive stakeholder alignment and effective communication re: program progress, risk, and decisions
In partnership with the Strategic Support Operations Manager, contribute to quarterly and annual planning cycles, including goal-setting, resource, planning, and establishing measurable success metrics
Identify friction points in the customer and internal delivery lifecycles. Scale operations by embedding automation, AI workflows, and industry best practices into our day-to-day motions
Serve as the connective tissue between the Operations team’s specialized pillars (Tooling/Automations, Knowledge Management, Analytics, WFM) to ensure successful, holistic program rollouts
Execute structured change management and enablement plans to ensure high adoption of new tools, workflows, and policies across a global, highly multi-functional footprint

Requirements

8+ years of experience in Program Management, Support Operations, Professional Services Operations, or a related Business Operations function within a high-growth SaaS environment
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
A proactive focus on AI and emerging technologies, with demonstrated experience leveraging Large Language Models (LLMs) and generative AI tools to drive operational efficiency and unlock productivity for yourself and your project teams.
Build and present executive-level reporting on AI transformation program health, surfacing risks, milestones, and strategic recommendations to senior and C-suite stakeholders in a clear, actionable format
A proven track record of bringing structure to complex, ambiguous, and fast-paced environments. You know how to scope projects, map dependencies, effectively prioritize amongst competing high-impact initiatives, and hold cross-functional teams accountable
Strong familiarity with core Services & Support operational disciplines (e.g., queue management/case assignment, workforce management/forecasting, scoping/staffing, escalation management, implementation and technical services delivery, etc)
Comfortable interpreting performance data, defining key success metrics (KPIs), and leveraging business intelligence tools to drive data-informed decision-making
Familiarity with the deployment and optimization of LLM applications within a SaaS environment, particularly regarding AI-powered chatbots, copilots, and self-service automation tools designed to drive improved customer and employee outcomes

Nice-to-haves

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

Benefits