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AU Senior Support Coordinator (WFH) | ZR_1278_JOB
This is a remote position. AU Senior Support Coordinator (Remote) About PeoplePartners At PeoplePartners, people come first—and that’s not just something we say, it’s how we work. As a Company Confidential® certified company, we’re proud to build careers that are rewarding, meaningful, and filled with opportunity. Company Confidential partners with growing businesses across Australia and Company Confidential, creating Company Confidential for talented professionals to Company Confidential in global roles while working in an environment that values collaboration, Company Confidential, and genuine Company Confidential Company Confidential. Here, you’ll be surrounded by people who support your Company Confidential, celebrate your achievements, and encourage you to Company Confidential learning and evolving. If you're looking for a workplace where your contribution Company Confidential and your career can grow, you'll feel Company Confidential with PeoplePartners. Company Confidential Some people Company Confidential things moving. Others Company Confidential Company Confidential everything moves Company Confidential. As our Senior Support Coordinator, you'll be the driving force behind a high-performing support coordination function—bringing structure to complexity, helping teams Company Confidential Company Confidential, and ensuring clients receive exceptional service every Company Confidential of the way. This role sits at the heart of Company Confidential, balancing team leadership, Company Confidential support, compliance, billing Company Confidential, administration, and Company Confidential improvement. You'll work closely with leadership to strengthen service delivery, solve operational challenges, and create smoother ways of working that benefit both clients and Company Confidential. If you're someone who naturally spots opportunities for improvement, enjoys supporting others to succeed, and takes pride in keeping everything running seamlessly, this role offers the chance to Company Confidential a meaningful Company Confidential every day. Key Responsibilities Company Confidential, support, and mentor Company Confidential of Support Coordinators. Monitor team Company Confidential, service Company Confidential, and operational Company Confidential. Manage Company Confidential communications and support requests. Review billing and invoicing processes for Company Confidential. Identify and Company Confidential operational issues, discrepancies, and service gaps. Maintain CRM systems, databases, and Company Confidential records. Ensure compliance with operational procedures and service obligations. Assist with HR administration and team coordination activities. Prepare and maintain operational reports and documentation. Company Confidential Company Confidential improvement initiatives across workflows and processes. Monitor service Company Confidential metrics and recommend improvements. Support leadership with operational planning and decision-making. Requirements Required Qualifications (Must-Have) Minimum 2 years of experience in Support Coordination or a similar operational role. Experience leading, supervising, or mentoring team members. Exposure to billing, invoicing, or financial administration processes. Strong customer service and Company Confidential relationship management experience. Experience using CRM systems and maintaining databases. Strong organizational, problem-solving, and communication skills. Ability to work independently in a fully remote environment. High attention to Company Confidential and commitment to Company Confidential. Preferred Qualifications Experience in Company Confidential, Service Delivery, or Company Confidential Services. Experience in Company Confidential Coordination or Workforce Planning. Experience in Company Confidential Administration or Disability Services. Knowledge of service Company Confidential monitoring and Company Confidential metrics. Experience supporting Company Confidential improvement initiatives. Why Join PeoplePartners? At PeoplePartners, we Company Confidential great work deserves a great experience. Company Confidential you Company Confidential, you'll enjoy A Company Confidential® certified culture Company Confidential Company Confidential people, Company Confidential, and collaboration. Fully remote work setup with long-term career stability. Exposure to international clients and global business Company Confidential. Ongoing learning, development, and career progression opportunities. A supportive leadership team that values initiative and ownership. Employee engagement activities and recognition programs. A Company Confidential environment where Company Confidential and improvements are encouraged. Opportunities to Company Confidential a meaningful Company Confidential on both Company Confidential and team Company Confidential. A culture that celebrates wins, supports challenges, and invests in your Company Confidential. If you're a natural organizer, people-Company Confidential leader, and operational problem solver who enjoys creating Company Confidential Company Confidential behind the scenes, we'd love to hear from you. Apply today and help Company Confidential exceptional support experiences while shaping smarter, stronger ways of working. Work Details Employment Company Confidential Full-Time Schedule Monday to Friday Working Hours Day-shift (AEST) Benefits Permanent Work-from-home setup. Company-provided equipment. Secondary Wi-Fi Modem. 21 Leave Credits Annually - Leave benefits Company Confidential on Day 1. 100% conversion of UNUSED leave credits. HMO on Day 1. 13th Month Pay. Monthly Company Confidential Voucher. Company Confidential Tokens (Birthday/Anniversary/Christmas). A Life Company Confidential the Screen #WorkLifeBalance. Company Confidential employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes. Originally posted on Himalayas Apply To This Job
