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Assistant Manager, WW New Media Servicing

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

About Us:

NBCUniversal is a leader in providing entertainment programming to the US and international marketplaces. The Global Television Distribution division is responsible for the distribution of NBCUniversal products to all forms of linear and digital media. This includes the distribution of current and library theatrical movies, direct-to-video movies, documentaries, and specials, plus all forms of television products – scripted TV series, non-scripted TV series, mini-series, animation, and TV movies.

Overview:

The Assistant Manager will be responsible for servicing current broadcast and library TV materials to a select group of Worldwide Electronic-Sell Through, Video-On-Demand, Subscription Video on Demand, and Ad-Supported Video-On-Demand clients who license products from NBC Universal Television. This position will be responsible for setting up the delivery in a timely fashion and in accordance with contractual terms.

This individual will report to the Director, WW Platform Media Servicing

Responsibilities:

Research availability of materials needed to service clients within provided timeline, including time sensitive launches per contractual terms.
Investigate and resolve material rejections.
Deal with inquiries from clients, responding to all questions and concerns regarding NBC Universal product within division SLA.
Complete status reports and research projects as requested by Sales, Account Management teams and Supervisor.
Maintain reports of all products licensed, delivery requirements, and status of servicing across clients assigned. Update purchase order and inventory systems with relevant delivery and invoice information in a timely manner.
Interact with Sales, Sales Administration, Legal, Marketing, Publicity, Technical Services and outside Post Production and storage facilities to prioritize asset creation and delivery for one or more of the following media: EST, VOD, SVOD, and AVOD.
Coordinate with Supervisor, Sales, Finance and Legal to insure that license agreements are properly approved before proceeding with delivery.
Assist in metadata and art delivery when needed.
Perform other related duties as requested by management.
Work long hours as needed, including weekends .
This position will include a company cell phone.

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the company.

Qualifications

Basic Requirements:

Bachelor’s degree
Minimum of one year’s experience in videotape and/or digital operations.
Proficient in Microsoft 365 – including but not limited to Outlook, Word, and OneNote.

Eligibility Requirements:

Interested candidates must submit a resume/CV through to be considered.
Must be willing to work in Universal City, California.
Must have unrestricted work authorization to work in the United States.
This position has been designated as a hybrid, generally contributing from the office a minimum of three days per week.

Desired Characteristics:

Knowledge of videotape, digital encoding formats and electronic delivery methods.
Experience servicing EST/VOD Worldwide Platform Clients, i.e. Google, and Amazon.
Intermediate knowledge of Excel, including Macros (VBA)and, Pivot Tables; experience with database systems and advanced Formulas is desirable but not required.
Must work effectively under own initiative, self-direct, prioritize tasks and maintain focus under the pressure of strict deadlines.
Excellent attention to detail and organizational skills.
Demonstrates ability to communicate clearly and professionally with both internal and external clients/customers.
Team player – able to multitask and deal with different clients simultaneously.
Ability to adapt quickly to new technologies, changing priorities, and processing systems.
Positive work ethic with high degree of integrity and professionalism.
Foreign Language Skills a plus, but not required.
Fundamental knowledge of XML a plus, but not required

Additional Requirements:

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $70,500 - $75,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

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