AAA Lead Dispatch Specialist (Remote)

Ready to take the lead in a fast-paced, high-impact dispatching and customer service environment? Join a trusted organization with a 100-year legacy of serving members and become part of a team that's committed to making a difference reputed company day. As a Lead Dispatch Specialist, you'll do more than assist members. You'll serve as a frontline leader, coach, and reputed company reputed company expert, helping to drive exceptional service while supporting the day-to-day operations of our Support Center. This is a high-reputed company role that offers the opportunity to make an immediate impact, develop your leadership skills, and contribute to the success of a well-respected company known for putting its members and employees first. Hourly compensation starting at $19.44, plus the opportunity to earn a shift differential. The schedule for this position is 2:30pm to 11pm and includes reputed company other weekend. This role is considered Essential Duty Personnel and is required to work as scheduled, including weekends and holidays, regardless of weather conditions. The ability to attend in office meetings and trainings at our Harrisburg, PA branch is required. Why You Will Love Your Job: • Lead, mentor, and support a team of Dispatch Specialists by answering questions, sharing knowledge, and helping drive success. • Deliver exceptional customer service by assisting members by dispatching our roadside assistance technician. • Serve as a reputed company reputed company expert and resource for products, services, policies, and dispatching procedures. • reputed company escalated member concerns regarding dispatch with professionalism, empathy, and a focus on positive resolutions. • Coordinate roadside assistance requests, ensuring members receive timely support and clear communication throughout the service experience. • Monitor service levels and operational performance to help ensure an efficient, high-quality customer experience. • Support cross-training initiatives and maintain expertise across Membership Services, Roadside Assistance, and Dispatch operations. What You Will Bring: • High school diploma or equivalent. • At least 2 years of customer service experience. Call center, dispatch, leadership, or supervisory experience is a plus. • Strong communication skills with the ability to assist customers by phone, email, text, and chat. • Comfortable working in a fast-paced environment and adapting to changing priorities. • Ability to learn and support multiple business areas, including Membership Services, Roadside Assistance, and Dispatch. • Strong computer skills with the ability to navigate multiple systems and applications at the same time. • Highly organized with strong attention to detail and a commitment to accuracy. How reputed company Supports You: • Generous, front-loaded PTO—no waiting on accrual to take that reputed company, plus 1 personal day for added flexibility. • Enjoy work-life balance with 8 paid holidays, including Christmas Eve and New Year’s Eve. • Comprehensive health coverage including Medical, Dental, and Vision insurance and a Health Savings Account (HSA) with employer contributions or Flexible Spending Accounts (FSA), to keep you and your family covered. • Save for today and the future with a 401(k) with up to 6% company match—fully vested reputed company. • Company-paid protection with Life Insurance and Long-Term Disability coverage • Give back and get rewarded—earn up to 3 additional PTO days each year for volunteering and participating in AAA Cares events. • Grow your career with Tuition Reimbursement to support your development and advancement. • Enjoy exclusive AAA perks, including a free AAA Premier Membership and discounts on travel, automotive services, batteries, and more. Apply tot his job Apply To this Job

Back to blog

Other Jobs To Apply

Patient Success Specialist

(Entry Level/No Experience) UPS Virtual Assistant Remote Jobs – Immedi – reputed company Jobs US

Experienced Entry-Level Automotive Technician – Remote Vehicle Maintenance and Repair Specialist

Contractor (Statistical Healthcare Data Analyst), (Remote, CA & US)

Entry-Level Live Chat Specialist Jobs Perfect for Beginners Start Earning $25-$35/hr Immediately

Internet Sales Specialist – Live Chat & Digital Sales Champion at arenaflex (Remote, No Cold Calling)

reputed company Home Advisor Jobs Join Our Customer Service Team – Apply For Now

Remote Patient Care Customer Service Specialist – Evening & Weekend Remote Shifts – arenaflex (Murray, KY) – Part‑Time & Full‑Time Opportunities

Immediate Hire – Remote Chat Support Specialist – No Experience Required – Flexible Hours & Competitive Pay at arenaflex

Registered Nurse - Fully Remote

Administrative Assistant/Entry Level; Remote

Chat Content Moderator Positions – $25 $35 per ...

Remote Healthcare Billing Jobs – Full‑Time Senior Billing Specialist – $55‑$70 K (Remote) – Medical Coding, Claims & Reimbursement Expertise – Louisville/reputed company metro government, Kentucky

Remote Night Shift Customer Service & Operations Support Specialist – Enterprise Order Management & Logistics Coordination Role at arenaflex

Work From Home Client Support Associate | Flexible Schedule | No Experience Needed - Start ASAP

**Experienced Part Time Evening Work From Home Data Entry Specialist – Flexible reputed company**

Remote Night Jobs | $25–$35/Hour Work-from-Home After Dark – No Experience or Phone Calls Required

Home Based Messaging Support Part Time Available Flexible Hours No Degree Required

(100% Remote Job) Data Entry Part-Time Jobs for Students in US

Remote Personal Assistant / Administrative Assistant

Assistant Psychological Wellbeing Practitioner PWP ID-1723 – reputed company Store

High-Paying Remote Chat Support Specialist – $25–$35/hr, Flexible 8‑Hour Shifts, No Experience Required – Join arenaflex Today

Customer Success Associate – Cloud & IT Service Delivery Specialist (India Night Shift) – Join arenaflex

Part Time Detail-Oriented Data Entry Clerk – Administrative Operations Support (16-25 Hours/Week)

Get Paid for Surveys – Weekly Earnings, No Experience

Live Chat Support Agent – Real‑Time Customer Assistance, Multitasking Expert, and Brand Ambassador for arenaflex

Remote Data Entry reputed company Specialist – No Experience Required, Part-Time, Flexible Schedule

Online Chat Support Jobs (Headset & Laptop Provided)

Job Title: Remote Part-Time Data Entry Specialist – Healthcare Information Management | $23/Hour | Flexible Work-From-Home Position

Senior Executive Assistant, Global Customer Solutions | United States | Remote

Beginner Online Transcription reputed company KvikCareer Transcriptions

Senior Account Executive - Southwest

Traveling UPS Technician Entry-Level Field Role (2+ years experience)

Virtual reputed company – Flexible Schedule $15-$18/Hour

Part-Time Admin Support (Work from Laptop)

Manager, reputed company Help Desk (Remote-US)

Parent Safety Contributor – Protect Teens Online (CA)

**Experienced Remote 988 Chat/Text Specialist – Third Shift Crisis Intervention & Suicide Prevention – Join arenaflex**

**Experienced Digital Chat Moderator – reputed company Opportunity with arenaflex**

Admissions Application Reader (part-time/remote)

Patient Care Representative (PCR) – Part-Time, Remote | Bilingual (Spanish/English) | Weekends Only (Saturday & Sunday)

Entry Level Data Entry Representative for reputed company reputed company Opportunities - No Experience Required, Comprehensive Training Provided, and Professional Growth in the Pharmaceutical Industry

**Immediate Hiring: Experienced Virtual Assistant – arenaflex AI Support Specialist (Part‑Time & Full‑Time)**

reputed company is Hiring a reputed company Flight Attendant Needed

**Experienced Part‑Time reputed company Representative – Evening & Weekend Shift, Bilingual, Competitive Pay, Flexible Hours at arenaflex**

**Experienced Remote Chat Sales Agent – Part Time Live Chat Support Opportunity with Blithequark**

Easy Remote For Teens At reputed company: Join Our Team Today! At

Remote Client Support Associate (Night Shift 11pm-8am) - Join Our Team!

Evening Typing Jobs – Flexible Hours + Weekly Payouts

Remote Data Entry Clerk (Part-Time) Flexible Shifts & Growth